State License I.D. Missing in Office Ally

  • Sarah Roach

    Sarah Roach - 2013-01-23

    Hello Friends,

    I recently ran updated patient_data and Insurance_data scripts off of my client's current EMR (I'm helping with a switchover). Since we've picked back up running X12's through Office Ally, the State Licence/Rendering Provider I.D.(Box 24 J) is not filling. I've gone through our insurance numbers, facility numbers, user numbers, and I'm stumped. Something went "wonky" with the update and I could definitely use some help. Any suggestions?

    Thank you!


  • Sarah Roach

    Sarah Roach - 2013-01-29

    Hey Guys,

    Just wanted to give an update for my post. The lack of a Provider State I.D. wasn't an issue for Office Ally. The real problem was the auto-filling of the Provider's State I.D. for certain insurance companies in the Prior Authorization box. After implementing patch 9, billing has been running smoothly and so far nothing else has been "wonky."

    Have a great day OpenEMR users!



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