Menu
▾
▴
#1173 Missing Cameras on Galaxy A71 5G
Heyo! Quick (possible) bug to report on the Samsung Galaxy A71 5G: Debug reports three cameras found (see a below) but only one front and one rear camera are accessible. The A71 also displays the same issue that others have found with many phones (the 64 MP camera is inaccessible/reports as 16 MP instead) but I think I understand that to be a manufacturer's issue not solvable in this app based on the discussion threads. Any insight would be much appreciated!
Open Camera v1.53.1
Code: 90
Package: net.sourceforge.opencamera
Android API version: 33
Device manufacturer: samsung
Device model: SM-A716U1
Display size: 1080x2183
Display metrics: 1080x2183
Current camera ID: 0
No. of cameras: 3
Multi-camera?: true
Camera API: Camera2 (Android L)
Camera orientation: 90
Photo mode: Standard
Min zoom factor: 1.0
Max zoom factor: 8.0
Preview resolutions: 1920x1080, 1280x720, 2400x1080, 1440x1080, 1280x960, 960x720, 720x480, 640x480, 352x288, 320x240, 176x144
Preview resolution: 1440x1080
Photo resolutions: 4624x3468[no burst], 4032x3024, 4000x3000, 3024x3024, 3840x2160, 3280x2464, 3264x2448, 4032x1908, 3264x1836, 2576x1932, 3264x1468, 2400x1080, 1920x1080, 1440x1080, 1280x960, 1088x1088, 1280x720, 960x720, 720x480, 640x480, 352x288, 320x240, 176x144
Photo resolution: 4624x3468
Video qualities: 1_r3840x2160, 1_r4032x1908, 1_r3264x1836, 1_r2576x1932, 1_r3264x1468, 1_r2400x1080, 1, 5_r1440x1080, 5_r1280x960, 5_r1088x1088, 5, 4_r960x720, 4, 3_r640x480, 3, 7, 0_r176x144
Video resolutions: 3840x2160, 4032x1908, 3264x1836, 2576x1932, 3264x1468, 2400x1080, 1920x1080, 1440x1080, 1280x960, 1088x1088, 1280x720, 960x720, 720x480, 640x480, 352x288, 320x240, 176x144
Video quality: 1
Video frame width: 1920
Video frame height: 1080
Video bit rate: 17000000
Video frame rate: 30
Video capture rate: 30.0
Video high speed: false
Video capture rate factor: 1.0
Auto-level?: Available
Auto-level enabled?: false
Face detection?: Available
RAW?: Available
HDR?: Available
Panorama?: Available
Gyro sensors?: Available
Expo?: Available
Expo compensation?: Available
Exposure compensation range: -20 to 20
Manual ISO?: Available
ISO range: 50 to 3200
Manual exposure?: Available
Exposure range: 74200 to 349980000
Manual WB?: Available
WB temperature: 1000 to 15000
Optical stabilization?: Not available
Optical stabilization enabled?: false
Video stabilization?: Available
Video stabilization enabled?: false
Tonemap curve?: Available
Tonemap max curve points: 64
Can disable shutter sound?: Available
Camera view angle: 70.543846 , 53.329224
Flash modes: flash_off, flash_auto, flash_on, flash_torch
Focus modes: focus_mode_auto, focus_mode_macro, focus_mode_locked, focus_mode_infinity, focus_mode_manual2, focus_mode_continuous_picture, focus_mode_continuous_video
Color effects: none, mono, negative, solarize, sepia, posterize, aqua, blackboard, whiteboard
Scene modes: auto, action, portrait, landscape, night, night-portrait, theatre, beach, snow, sunset, fireworks, sports, party, candlelight
White balances: auto, manual, incandescent, fluorescent, warm-fluorescent, daylight, cloudy-daylight, twilight, shade
Magnetic accuracy?: -1
Using SAF?: false
Save Location: OpenCamera
Save Location SAF:
Parameters: None
Discussion
Anonymous
Can you clarify what you mean by "but only one front and one rear camera are accessible" please? There should be two icons to switch cameras showing for you: one to switch between front and back, and an icon above that to switch to the other camera. Do you mean you only ever see the one icon, or that the other camera doesn't work, or something else?
Hi there! I assume I have a similar issue with the macro lens.
OS version: Android 14
UI version: One UI 6.1
If Samsung aren't exposing the macro camera to third party applications (either as a dedicated camera, or the macro focus mode), I'm afraid it's not possible.