Bug report: Zoom camera not working (Galaxy S21 FE Snapdragon)

[Golan Lampi]

Hi. The Zoom (3rd camera) is not working on my phone (Samsung Galaxy S21 FE
5G, Model: SM-G990B/DS, Serial: RFCT505M39E. Android v. 13, One UI v. 5.0).
I think it should be: Qualcomm SM8350 Snapdragon 888 5G (5 nm).

There is 3 rear cameras:normal, wide and zoom. Normal works (back camera ID
0), wide works (back camera ID 2). Zoom camera does not work.

There is 1 front camera. Open camera sees it as 2 different front cameras,
ID 1 with full view and ID 2 with a tiny bit of digital zoom.

Tried both camera API:s and same situation.

I noticed also another bug. Open camera overrides display brightness
setting and puts it to 100%. Is there some way to disable this behaviour or
is it also a bug...?

Thanks =)

[Mark]

Make sure Settings/"Camera API" is set to "Camera2 API" - and then can you post the info from Settings/About please?

For brightness, see Settings/Onscreen GUI/"Force maximum brightness".

[Emmanuel Gléveau]

Hi, I have the same problem with the telelens of my samsung s21 fe (SM-G990B2/DS, snapdragon 888).
The main rear camera is in use with a digital zoom from 1 to 8, so i guess ultrawide and optical zoom are not used. Same for video and photo. The native camera app allows a zooming from 0.5 (ultrawide) to x 30 (x10 digital zoom on the x3 telelens) in photo mode, and 0.5 to x12 (x4 digital zoom on the x3 telelens) in video mode.
So I to post the info of the camera, hoping maybe a solution to be find.
Best regards

Open Camera v1.51.1
Code: 87
Package: net.sourceforge.opencamera
Android API version: 33
Device manufacturer: samsung
Device model: SM-G990B2
Device code-name: qcom
Device variant: r9q
Language: fr
Standard max heap?: 256
Large max heap?: 512
Display size: 1080x2097
Display metrics: 1080x2097
Current camera ID: 0
No. of cameras: 4
Multi-camera?: true
Camera API: Camera2 (Android L)
Camera orientation: 90
Photo mode: Standard
Min zoom factor: 1.0
Max zoom factor: 8.0
Preview resolutions: 2336x1080, 1920x1080, 1920x824, 1440x1080, 1280x720, 960x720, 720x480, 640x480, 640x360, 320x240, 176x144
Preview resolution: 1920x1080
Photo resolutions: 4000x3000, 4000x2252, 2992x2992, 3840x2160, 4000x1848, 4000x1716, 1920x1440, 2400x1080, 2336x1080, 1920x1080, 1920x824, 1440x1080, 1088x1088, 1280x720, 960x720, 720x480, 640x480, 640x360, 320x240, 176x144
Photo resolution: 4000x3000
Video qualities: 1, 6_r4000x1848, 6_r4000x1716, 6_r1920x1440, 6_r2400x1080, 6_r2336x1080, 6, 5_r1920x824, 5_r1440x1080, 5_r1088x1088, 5, 4_r960x720, 4, 7_r640x480, 7_r640x360, 7, 2
Video resolutions: 3840x2160, 4000x1848, 4000x1716, 1920x1440, 2400x1080, 2336x1080, 1920x1080, 1920x824, 1440x1080, 1088x1088, 1280x720, 960x720, 720x480, 640x480, 640x360, 320x240, 176x144
Video quality: 6
Video frame width: 1920
Video frame height: 1080
Video bit rate: 17000000
Video frame rate: 30
Video capture rate: 30.0
Video high speed: false
Video capture rate factor: 1.0
Auto-level?: Disponible
Auto-level enabled?: false
Face detection?: Disponible
RAW?: Disponible
HDR?: Disponible
Panorama?: Disponible
Gyro sensors?: Disponible
Expo?: Disponible
Expo compensation?: Disponible
Exposure compensation range: -20 to 20
Manual ISO?: Disponible
ISO range: 50 to 3200
Manual exposure?: Disponible
Exposure range: 57508 to 200000000
Manual WB?: Disponible
WB temperature: 1000 to 15000
Optical stabilization?: Disponible
Optical stabilization enabled?: true
Video stabilization?: Non disponible
Video stabilization enabled?: false
Tonemap curve?: Disponible
Tonemap max curve points: 64
Can disable shutter sound?: Disponible
Camera view angle: 67.380135 , 50.869537
Flash modes: flash_off, flash_auto, flash_on, flash_torch
Focus modes: focus_mode_auto, focus_mode_macro, focus_mode_locked, focus_mode_infinity, focus_mode_manual2, focus_mode_continuous_picture, focus_mode_continuous_video
Color effects: none, mono, negative, sepia
Scene modes: auto, action, portrait, landscape, night, night-portrait, theatre, beach, snow, sunset, fireworks, sports, party, candlelight
White balances: auto, manual, incandescent, fluorescent, warm-fluorescent, daylight, cloudy-daylight, twilight, shade
Magnetic accuracy?: -1
Using SAF?: false
Save Location: OpenCamera
Save Location SAF:
Parameters: None

[Mark]

Hi, sorry for the delay. The info means that:

• The S21 FE only allows third party applications to access the ultra-wide camera by switching to it explicitly (which Open Camera supports), and not by zooming out.
• The S21 FE's max zoom for third party applications is 8x.

The S23 at least supports a zoom of [0.6 10], so zooming out to ultra-wide works there. Not sure if it'll switch to telephoto lens when zooming in.

Also see https://issuetracker.google.com/issues/221094921 .

[Anonymous]

Hi Mark. Thanks for your answer. Yes, i found how to switch main camera/ultra wide. Both have a 8x digital zoom. It seems that things will be more difficult for 3rd part cam, Gcam developers don't have more success. Best regards.

[Anonymous]

Same here on my S21, I only get 0.5x and 1.0x

[Anonymous]

I'm having the same issue as others, but I see there have been no responses since January (it's now July). Is this app no longer being supported?

[Anonymous]

Still happening on my S21 FE

[Anonymous]

Download "Camera assistant" from Galaxy store then disable "Auto lens switching " that should work.

[betoj]

Hola, tuve problemas para grabar video. Me daba "Error de Video" probe:
- Cambiando carpeta de guardado, bajando resolucion, cambiando de formato de grabaciony sigiuio dando el error. Con la foto no huvo problema anduvo bien.
El celular es:
Quantum Yolo Plus con Android 13

Saludos.
Beto