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Bug report: Zoom camera not working (Galaxy S21 FE Snapdragon)

2023-01-16
2023-07-14
  • Golan Lampi

    Golan Lampi - 2023-01-16

    Hi. The Zoom (3rd camera) is not working on my phone (Samsung Galaxy S21 FE
    5G, Model: SM-G990B/DS, Serial: RFCT505M39E. Android v. 13, One UI v. 5.0).
    I think it should be: Qualcomm SM8350 Snapdragon 888 5G (5 nm).

    There is 3 rear cameras:normal, wide and zoom. Normal works (back camera ID
    0), wide works (back camera ID 2). Zoom camera does not work.

    There is 1 front camera. Open camera sees it as 2 different front cameras,
    ID 1 with full view and ID 2 with a tiny bit of digital zoom.

    Tried both camera API:s and same situation.

    I noticed also another bug. Open camera overrides display brightness
    setting and puts it to 100%. Is there some way to disable this behaviour or
    is it also a bug...?

    Thanks =)

     
  • Mark

    Mark - 2023-01-19

    Make sure Settings/"Camera API" is set to "Camera2 API" - and then can you post the info from Settings/About please?

    For brightness, see Settings/Onscreen GUI/"Force maximum brightness".

     
  • Emmanuel Gléveau

    Hi, I have the same problem with the telelens of my samsung s21 fe (SM-G990B2/DS, snapdragon 888).
    The main rear camera is in use with a digital zoom from 1 to 8, so i guess ultrawide and optical zoom are not used. Same for video and photo. The native camera app allows a zooming from 0.5 (ultrawide) to x 30 (x10 digital zoom on the x3 telelens) in photo mode, and 0.5 to x12 (x4 digital zoom on the x3 telelens) in video mode.
    So I to post the info of the camera, hoping maybe a solution to be find.
    Best regards

    Open Camera v1.51.1
    Code: 87
    Package: net.sourceforge.opencamera
    Android API version: 33
    Device manufacturer: samsung
    Device model: SM-G990B2
    Device code-name: qcom
    Device variant: r9q
    Language: fr
    Standard max heap?: 256
    Large max heap?: 512
    Display size: 1080x2097
    Display metrics: 1080x2097
    Current camera ID: 0
    No. of cameras: 4
    Multi-camera?: true
    Camera API: Camera2 (Android L)
    Camera orientation: 90
    Photo mode: Standard
    Min zoom factor: 1.0
    Max zoom factor: 8.0
    Preview resolutions: 2336x1080, 1920x1080, 1920x824, 1440x1080, 1280x720, 960x720, 720x480, 640x480, 640x360, 320x240, 176x144
    Preview resolution: 1920x1080
    Photo resolutions: 4000x3000, 4000x2252, 2992x2992, 3840x2160, 4000x1848, 4000x1716, 1920x1440, 2400x1080, 2336x1080, 1920x1080, 1920x824, 1440x1080, 1088x1088, 1280x720, 960x720, 720x480, 640x480, 640x360, 320x240, 176x144
    Photo resolution: 4000x3000
    Video qualities: 1, 6_r4000x1848, 6_r4000x1716, 6_r1920x1440, 6_r2400x1080, 6_r2336x1080, 6, 5_r1920x824, 5_r1440x1080, 5_r1088x1088, 5, 4_r960x720, 4, 7_r640x480, 7_r640x360, 7, 2
    Video resolutions: 3840x2160, 4000x1848, 4000x1716, 1920x1440, 2400x1080, 2336x1080, 1920x1080, 1920x824, 1440x1080, 1088x1088, 1280x720, 960x720, 720x480, 640x480, 640x360, 320x240, 176x144
    Video quality: 6
    Video frame width: 1920
    Video frame height: 1080
    Video bit rate: 17000000
    Video frame rate: 30
    Video capture rate: 30.0
    Video high speed: false
    Video capture rate factor: 1.0
    Auto-level?: Disponible
    Auto-level enabled?: false
    Face detection?: Disponible
    RAW?: Disponible
    HDR?: Disponible
    Panorama?: Disponible
    Gyro sensors?: Disponible
    Expo?: Disponible
    Expo compensation?: Disponible
    Exposure compensation range: -20 to 20
    Manual ISO?: Disponible
    ISO range: 50 to 3200
    Manual exposure?: Disponible
    Exposure range: 57508 to 200000000
    Manual WB?: Disponible
    WB temperature: 1000 to 15000
    Optical stabilization?: Disponible
    Optical stabilization enabled?: true
    Video stabilization?: Non disponible
    Video stabilization enabled?: false
    Tonemap curve?: Disponible
    Tonemap max curve points: 64
    Can disable shutter sound?: Disponible
    Camera view angle: 67.380135 , 50.869537
    Flash modes: flash_off, flash_auto, flash_on, flash_torch
    Focus modes: focus_mode_auto, focus_mode_macro, focus_mode_locked, focus_mode_infinity, focus_mode_manual2, focus_mode_continuous_picture, focus_mode_continuous_video
    Color effects: none, mono, negative, sepia
    Scene modes: auto, action, portrait, landscape, night, night-portrait, theatre, beach, snow, sunset, fireworks, sports, party, candlelight
    White balances: auto, manual, incandescent, fluorescent, warm-fluorescent, daylight, cloudy-daylight, twilight, shade
    Magnetic accuracy?: -1
    Using SAF?: false
    Save Location: OpenCamera
    Save Location SAF:
    Parameters: None

     
    • Mark

      Mark - 2023-07-14

      Hi, sorry for the delay. The info means that:

      • The S21 FE only allows third party applications to access the ultra-wide camera by switching to it explicitly (which Open Camera supports), and not by zooming out.
      • The S21 FE's max zoom for third party applications is 8x.

      The S23 at least supports a zoom of [0.6 10], so zooming out to ultra-wide works there. Not sure if it'll switch to telephoto lens when zooming in.

      Also see https://issuetracker.google.com/issues/221094921 .

       
      • Anonymous

        Anonymous - 2023-07-14

        Hi Mark. Thanks for your answer. Yes, i found how to switch main camera/ultra wide. Both have a 8x digital zoom. It seems that things will be more difficult for 3rd part cam, Gcam developers don't have more success. Best regards.

         
  • Anonymous

    Anonymous - 2023-05-06

    Same here on my S21, I only get 0.5x and 1.0x

     
  • Anonymous

    Anonymous - 2023-07-13

    I'm having the same issue as others, but I see there have been no responses since January (it's now July). Is this app no longer being supported?

     

Anonymous
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