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Failed to save photo

Jojo
2023-05-07
2023-09-14
  • Jojo

    Jojo - 2023-05-07

    I can't save photos . I keep getting error message "Failed to save photo". Not very helpful! Anyone have any ideas as to why this is happening and what to do about it?

    Using Pixel 5a.

     
  • Mark

    Mark - 2023-05-11

    What are the settings for Settings/"More camera controls"/"Save location" and "Storage Access Framework"?

    Also try resetting settings (under Settings Manager) to reset to default?

     
  • Jojo

    Jojo - 2023-05-12

    I couldn't find "save location". Don't know why. And apparently, no one else here felt like pointing it out, if they knew where it was themselves.

    What I see is "Can't use this folder" (to protect your privacy, choose another folder) but there is no identification as to WHAT folder the app is trying to store into.

    There is a prompt to "Create a new folder"

    It looks like the app was trying to save files in Root, which of course should not be allowed. I don't know how this happened. So I reset it DCIM->Camera. Now it works.

    Thanks.

     
  • Mark

    Mark - 2023-05-12

    "What I see is "Can't use this folder" (to protect your privacy, choose another folder) but there is no identification as to WHAT folder the app is trying to store into."

    This is part of the Android user interface - I'm not sure how it ended up being the root folder, but glad it's fixed.

     
  • Anonymous

    Anonymous - 2023-09-14

    for some reason my galaxy s8+ has no save location option in OC, am I looking in the wrong place?

    need to move to the Sd card.

     
  • Anonymous

    Anonymous - 2023-09-14

    for some reason my galaxy s8+ has no save location option in OC, am I looking in the wrong place?

    need to move to the Sd card.

     

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