missing barcode font

  • battn

    battn - 2013-02-27

    Just two days ago I could print labels but now my barcode font has disappeared.  Anyone know what could have happened? The spacing on the labels is also off.  I can usually print on Avery 8460 but now it is not aligned correctly. 

  • Hans van der Weij

    Using Adobe Reader? The misalignment might be caused by a changed setting in the print dialog window.  When this is not set to print Actual size, you'll probably see vertical misalignment.
    I'm not  sure if the vertical compression can cause the barcode font to be invisible, so that might be a different issue.

  • battn

    battn - 2013-02-28

    Figured out that the Adobe Reader XI is the problem.  Adobe Reader X works fine.  I have Openbiblio 6.1.  Now I am wondering if we update to Openbiblio 7 if Adobe XI will work but quite frankly, I hate updating anything especially this time of year.  I work at a small private school and can't have things messed up right now.  

  • battn

    battn - 2013-02-28

    Also wondering if this is because we use Firefox.

  • battn

    battn - 2013-03-01

    This fixed our problem.  Thank you.

    Check Firefox settings:
    1. At the top of the Firefox window, click on the Firefox button and then select Options
    2. Select the Applications panel.
    3. Find Adobe Acrobat Document (if you're using Adobe Reader) or PDF files (for other PDF readers) in the list and click on it to select it.
    4. Click on the drop-down arrow in the Action column for the above entry and select Use PDF reader name (in Firefox).
    5. Click OK to close the Options window

  • Hans van der Weij

    Thanks for pointing out this issue with Firefox 19 and also for the instructions how to deal with it. Adobe Reader XI is not to blame, as you confirmed in private communication.

    The new Built-in PDF viewer feature in Firefox 19 caused confusion for both of us.

    I think the Firefox PDF viewer should modestly say it's just a preview. For some reason the built-in viewer doesn't understand the barcode font, or that displaying barcodes is triggered with * (asterisk) start and stop signs. Problems with font rendering should not be a complete surprise for the developers of the PDF viewer.  As a matter of fact: the setting you are referring to in Firefox Options Applications panel is called preview!

  • mariah

    mariah - 2013-11-27
    Post awaiting moderation.


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