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Excel CSV Report - File is empty

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Jumah
2015-03-04
2015-03-30
  • Jumah

    Jumah - 2015-03-04

    Hello,

    I would like to "Download the CSV Report" available in the "Device By IP, Mac or hostname" result.

    But unfortunately, the file is empty :-(

    Any ideas ??

    Thank you.

    Regards,

    Ju

     
    • George

      George - 2015-03-12

      You'll want to check the location and permissions on the netdbReport.csv file. It belongs in your webroot directory. The best advice I can give is to check your webserver's logs to see what is happening.

      You may want to look at netdb-cgi.conf (save a copy before editing it).

       
  • Jonathan Yantis

    Jonathan Yantis - 2015-03-24

    Jumah,

    George should be correct on this one, make sure www-data or whatever user your webserver is running as to make sure it can write to that file. You should also see some errors in your apache logs if the web-server is having issues writing to the file.

    Good luck!

     

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