Richard_on_SF - 2016-11-23

November 7, 2016 – Ottawa-Gatineau – Canadian Radio-television and Telecommunications Commission (CRTC)

The Canadian Radio-television and Telecommunications Commission (CRTC) today took measures to better protect the privacy of Canadians by reducing the number of unsolicited and illegitimate calls, also known as nuisance calls, that they receive.

Telecommunications service providers must develop technical solutions, within 90 days, to block illegitimate nuisance calls within their networks. Once approved by the CRTC, these solutions will ensure a minimum level of protection for all Canadians.

To help Canadians better filter unwanted calls, the CRTC is also encouraging telecommunications service providers to offer their subscribers call management features. Service providers must report to the Commission within 180 days with details on the filtering services they offer or propose to offer to their customers.

The CRTC is prepared to take further action if telecommunications service providers do not take sufficient measures to protect Canadians against unwanted calls.

The CRTC will issue, in the near future, a follow-up decision regarding solutions to address the use of caller ID spoofing.

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