Application crash while scanner MFP is disconnected
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#631 Application crash while scanner MFP is disconnected
Today a buddy of mine encountered a NAPS2 crash right while launching NAPS2 6.1.1.
I've downgraded to 5.8.2 which did not crash and I've discovered that the reason was the WIA scanner driver selected in the scan profile was missing from the system. The reason for it was, that the user unknowingly pulled the USB cable from the MFP printer.
Can anyone confirm the problem? Thanks.
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As soon as I get to the computer, I'll update the ticket. So far I do remeber, there were no errors on the event log. The only records were fom WER including the dumps which I've deleted just before I downgraded NAPS2. I'll dig deeper in the logs.