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#362 Cannot Locate Device - error code: no scanning device found

5.X
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nobody
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High
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2018-07-29
2017-11-05
Sam Adair
No

I have installed the NAPS2 software and can open the file, but when I try to select a scanner, I get the error message "no device found" . . . with selecting either of the two options WIA or TWAIN .

I am currently using the HP PhotoSmart Series 7520 all in one unit (HPF9D50A) and lost my scanning connection when I upgraded to a new laptop (previously had Adobe but don't want to pay for continuing service . .)

Can you assist in creating a profile that will enable me to use the software to locate device and scan?

Thank you,

Sam

Discussion

  • Arnon Noam

    Arnon Noam - 2018-07-26

    ?

     
  • Arnon Noam

    Arnon Noam - 2018-07-29

    try this

     

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