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#1114 Not able to scan in B&W or Grayscale

7.X
open
nobody
None
Mac
7.4
Support
High
SANE
2024-03-18
2024-03-14
No

I try to get the NAPS2 to work on a Mac Studio with M2 cpu, it works ok with the SANE driver in color mode, but Greyscale or B&W scans, but no image will show! I also tried it on the same system with Windows 11 running through Parallels 19.3 with the same result except the image is completely black!
Anyone any ideas?

Josef

Related

Tickets: #1114

Discussion

  • Josef Obermeier

    Josef Obermeier - 2024-03-14

    I forgot to mention the scanner is a Canon Lide 90

     
  • Ben Olden-Cooligan

    With SANE, can you follow these instructions to collect debug logs?

     
    • Josef Obermeier

      Josef Obermeier - 2024-03-18

      Hello Ben,

      Thank you for your response, I have attached the debug log for the Mac
      version, I hope it helps.

      Thank you,

      Josef

      Josef Obermeier

      +1 805-206-2999

      Skype: mrgbx1

      mrgbx1@gmail.com mrgbx1@gmail.com

      CONFIDENTIALITY NOTICE: This message, and any attachments to it, may contain
      information that is privileged, confidential, and exempt from disclosure
      under applicable law. If the reader of this message is not the intended
      recipient, you are notified that any use, dissemination, distribution,
      copying, or communication of this message is strictly prohibited. If you
      have received this message in error, please notify the sender immediately by
      return e-mail and destroy all copies of the message and any attachments.

      From: tickets@naps2.p.re.sourceforge.net
      tickets@naps2.p.re.sourceforge.net On Behalf Of Ben Olden-Cooligan
      Sent: Sunday, March 17, 2024 7:44 PM
      To: [naps2:tickets] 1114@tickets.naps2.p.re.sourceforge.net
      Subject: [naps2:tickets] #1114 Not able to scan in B&W or Grayscale

      With SANE, can you follow these instructions
      https://www.naps2.com/doc/troubleshooting#debug-log to collect debug
      logs?


      [tickets:#1114] https://sourceforge.net/p/naps2/tickets/1114/ Not able to
      scan in B&W or Grayscale

      Status: open
      Milestone: 7.X
      Created: Thu Mar 14, 2024 02:30 AM UTC by Josef Obermeier
      Last Updated: Thu Mar 14, 2024 02:34 AM UTC
      Owner: nobody

      I try to get the NAPS2 to work on a Mac Studio with M2 cpu, it works ok with
      the SANE driver in color mode, but Greyscale or B&W scans, but no image will
      show! I also tried it on the same system with Windows 11 running through
      Parallels 19.3 with the same result except the image is completely black!
      Anyone any ideas?

      Josef


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/naps2/tickets/1114/

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/

       

      Related

      Tickets: #1114

    • Josef Obermeier

      Josef Obermeier - 2024-03-25

      Hello Ben,

      Just checking if you got my last email with the debug log?

      Thank you,

      Josef Obermeier

      +1 805-206-2999

      Skype: mrgbx1

      mrgbx1@gmail.com mrgbx1@gmail.com

      CONFIDENTIALITY NOTICE: This message, and any attachments to it, may contain
      information that is privileged, confidential, and exempt from disclosure
      under applicable law. If the reader of this message is not the intended
      recipient, you are notified that any use, dissemination, distribution,
      copying, or communication of this message is strictly prohibited. If you
      have received this message in error, please notify the sender immediately by
      return e-mail and destroy all copies of the message and any attachments.

      From: tickets@naps2.p.re.sourceforge.net
      tickets@naps2.p.re.sourceforge.net On Behalf Of Ben Olden-Cooligan
      Sent: Sunday, March 17, 2024 7:44 PM
      To: [naps2:tickets] 1114@tickets.naps2.p.re.sourceforge.net
      Subject: [naps2:tickets] #1114 Not able to scan in B&W or Grayscale

      With SANE, can you follow these instructions
      https://www.naps2.com/doc/troubleshooting#debug-log to collect debug
      logs?


      [tickets:#1114] https://sourceforge.net/p/naps2/tickets/1114/ Not able to
      scan in B&W or Grayscale

      Status: open
      Milestone: 7.X
      Created: Thu Mar 14, 2024 02:30 AM UTC by Josef Obermeier
      Last Updated: Thu Mar 14, 2024 02:34 AM UTC
      Owner: nobody

      I try to get the NAPS2 to work on a Mac Studio with M2 cpu, it works ok with
      the SANE driver in color mode, but Greyscale or B&W scans, but no image will
      show! I also tried it on the same system with Windows 11 running through
      Parallels 19.3 with the same result except the image is completely black!
      Anyone any ideas?

      Josef


      Sent from sourceforge.net because you indicated interest in
      https://sourceforge.net/p/naps2/tickets/1114/

      To unsubscribe from further messages, please visit
      https://sourceforge.net/auth/subscriptions/

       

      Related

      Tickets: #1114


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