#110 Times out on page 2 of feeder scan

[randy fuchs]

When scanning from glass, works fine. When scanning from FEEDER first page scans, and then program times out waiting for stautus. Tried on multiple machines.
Windows 10, Core i5 processor
scanner Samsung M2870FW connected via network.

[randy fuchs]

Hi Ben. Yes, it doesn't matter, Twain or WIA both do the same thing.
Pulls it through, and the window says "transferring data" but the progress
bar doesn't move, and then it times out..

On Fri, Jan 1, 2016 at 4:53 PM, Ben Olden-Cooligan ben-cyanfish@users.sf.net wrote:

Have you tried using WIA instead of TWAIN?

• [tickets:#110] http://sourceforge.net/p/naps2/tickets/110/ Times out
  on page 2 of feeder scan*

Status: open
Milestone: 4.X
Labels: freezing Feeder Scan
Created: Sat Jan 02, 2016 12:17 AM UTC by randy fuchs
Last Updated: Sat Jan 02, 2016 12:17 AM UTC
Owner: nobody

When scanning from glass, works fine. When scanning from FEEDER first page
scans, and then program times out waiting for stautus. Tried on multiple
machines.
Windows 10, Core i5 processor
scanner Samsung M2870FW connected via network.

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[randy fuchs]

YES

On Sat, Jan 2, 2016 at 11:56 AM, randy fuchs randyrf@users.sf.net wrote:

Hi Ben. Yes, it doesn't matter, Twain or WIA both do the same thing.
Pulls it through, and the window says "transferring data" but the progress
bar doesn't move, and then it times out..

On Fri, Jan 1, 2016 at 4:53 PM, Ben Olden-Cooligan
ben-cyanfish@users.sf.net wrote:

Have you tried using WIA instead of TWAIN?

• [tickets:#110] http://sourceforge.net/p/naps2/tickets/110/
  http://sourceforge.net/p/naps2/tickets/110/ Times out
  on page 2 of feeder scan*

Status: open
Milestone: 4.X
Labels: freezing Feeder Scan
Created: Sat Jan 02, 2016 12:17 AM UTC by randy fuchs
Last Updated: Sat Jan 02, 2016 12:17 AM UTC
Owner: nobody

When scanning from glass, works fine. When scanning from FEEDER first page
scans, and then program times out waiting for stautus. Tried on multiple
machines.
Windows 10, Core i5 processor
scanner Samsung M2870FW connected via network.

---

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https://sourceforge.net/p/naps2/tickets/110/

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• [tickets:#110] http://sourceforge.net/p/naps2/tickets/110/ Times out
  on page 2 of feeder scan*

Status: open
Milestone: 4.X
Labels: freezing Feeder Scan
Created: Sat Jan 02, 2016 12:17 AM UTC by randy fuchs
Last Updated: Sat Jan 02, 2016 12:53 AM UTC
Owner: nobody

When scanning from glass, works fine. When scanning from FEEDER first page
scans, and then program times out waiting for stautus. Tried on multiple
machines.
Windows 10, Core i5 processor
scanner Samsung M2870FW connected via network.

---

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/naps2/tickets/110/

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[randy fuchs]

Ok, here's the data log..

Thanks much

On Sun, Jan 3, 2016 at 11:46 AM, Ben Olden-Cooligan ben-cyanfish@users.sf.net wrote:

Okay, in order to figure out exactly what's going on I would appreciate it
if you could download and use this test version
https://www.dropbox.com/s/3uf044k61t7orqm/naps2-4.4.1-test_twain-portable.zip?dl=0
.

Start it, scan with TWAIN, and once it has timed out close NAPS2. Then
look in the "Data" folder for the "errorlog.txt" file and attach it to this
ticket.

---

• [tickets:#110] http://sourceforge.net/p/naps2/tickets/110/ Times out
  on page 2 of feeder scan*

Status: open
Milestone: 4.X
Labels: freezing Feeder Scan
Created: Sat Jan 02, 2016 12:17 AM UTC by randy fuchs
Last Updated: Sat Jan 02, 2016 12:53 AM UTC
Owner: nobody

When scanning from glass, works fine. When scanning from FEEDER first page
scans, and then program times out waiting for stautus. Tried on multiple
machines.
Windows 10, Core i5 processor
scanner Samsung M2870FW connected via network.

---

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https://sourceforge.net/p/naps2/tickets/110/

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[randy fuchs]

Well, I installed the latest version, and ran it. but I don't see an
"error.txt" anywhere ?? attached is a screenshot of my directory.
thanks!

On Sat, Jan 9, 2016 at 4:12 PM, Ben Olden-Cooligan ben-cyanfish@users.sf.net wrote:

Thanks, that's helpful. If you could download the latest version of NAPS2
(4.5.0) and scan again, the installed version's errorlog.txt (where to
find it http://www.naps2.com/doc-troubleshooting.html#error-log) should
then have some additional information about the error that we might be able
to use to fix it.

---

• [tickets:#110] http://sourceforge.net/p/naps2/tickets/110/ Times out
  on page 2 of feeder scan*

Status: open
Milestone: 4.X
Labels: freezing Feeder Scan
Created: Sat Jan 02, 2016 12:17 AM UTC by randy fuchs
Last Updated: Sun Jan 03, 2016 07:46 PM UTC
Owner: nobody

When scanning from glass, works fine. When scanning from FEEDER first page
scans, and then program times out waiting for stautus. Tried on multiple
machines.
Windows 10, Core i5 processor
scanner Samsung M2870FW connected via network.

---

Sent from sourceforge.net because you indicated interest in
https://sourceforge.net/p/naps2/tickets/110/

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