[Nagios-users] Newbie problem: Notifications are not being sent out

[Scott J. <sc...@na...>]

I'm working on getting a nagios install up at my workplace and have run
into a problem I can't figure out: e-mail notices are not being sent
out. I'm using v2.0b4 on a Fedora Core 4 install. I have not altered the
sendmail config files in any way (I don't **THINK** I need to).=20
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The install works and properly tests our various "live" hosts. The
website displays information correctly. There's just no e-mail going
out.
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For testing, I created a host file for a machine that doesn't exist.
This ensures all the nagios tests will fail without requiring me to take
down a real server. Here's what I get in the logs:
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 LOG FILE ENTRIES:
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
[1130527025] SERVICE ALERT: fail tester;Web Server;CRITICAL;SOFT;2;No
route to host
[1130527085] SERVICE ALERT: fail tester;Web Server;CRITICAL;SOFT;3;No
route to host
[1130527145] SERVICE ALERT: fail tester;Web Server;CRITICAL;HARD;4;No
route to host

From my reading of the archives and various FAQs, there's supposed to be
an ACTION entry in there somewhere. This makes me think I've turned
something off, but I can't figure out where. All relevant cfg files
(that I could think of) are below. The test fails properly (against the
nonexistent host) when I run it on the command line, and the
"notify-by-email" command works when I enter that at the command line.
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It *does* appear to have tried e-mailing SOMETHING early on in the
testing, but seems to have been unable to substitute values for the
variables (it sent two messages, and no more, to $@[host], with all the
other variables also seeming to be null).=20
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I'm hoping this is a straightforward "dur, change this" sort of problem.
Apologies in advance if this is in a FAQ or archive message somewhere.
If so just send me the link and I'll be on my way. Thanks in advance for
any help you can provide!
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SERVICE DEFINITION:
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
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define service{
        name                            generic-service ; The 'name' of
this service template
        active_checks_enabled           1       ; Active service checks
are enabled
        passive_checks_enabled          1       ; Passive service checks
are enabled/accepted
        parallelize_check               1       ; Active service checks
should be parallelized (disabling this can lead to major performance
problems)
        obsess_over_service             1       ; We should obsess over
this service (if necessary)
        check_freshness                 0       ; Default is to NOT
check service 'freshness'
        notifications_enabled           1       ; Service notifications
are enabled
        event_handler_enabled           1       ; Service event handler
is enabled
        flap_detection_enabled          1       ; Flap detection is
enabled
        failure_prediction_enabled      1       ; Failure prediction is
enabled
        process_perf_data               1       ; Process performance
data
        retain_status_information       1       ; Retain status
information across program restarts
        retain_nonstatus_information    1       ; Retain non-status
information across program restarts
        register                        0       ; DONT REGISTER THIS
DEFINITION - ITS NOT A REAL SERVICE, JUST A TEMPLATE!
        }
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define service{
        use                             generic-service         ; Name
of service template to use
        host_name                       fail tester
        service_description             Web Server
        is_volatile                     0
        check_period                    24x7
        max_check_attempts              4
        normal_check_interval           5
        retry_check_interval            1
        contact_groups                  IT-admin
        notification_interval           15
        notification_period             24x7
  check_command     check_http!failtester.[domain]![ip #]
        }
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CONTACT DEFINITION:
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
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define contactgroup{
        contactgroup_name       IT-admin
        alias                   Main Admins
        members                 scott
        }
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define contact{
        contact_name                    scott
        alias                           NAMI network administrator
        service_notification_period     24x7
        host_notification_period        24x7
        service_notification_options    w,u,c,r
        host_notification_options       d,r
        service_notification_commands   notify-by-email
        host_notification_commands      host-notify-by-email
        email                           scott@[domain]
        }
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HOST DEFINITION:
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
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define host{
        name                            generic-host    ; The name of
this host template
        notifications_enabled           1       ; Host notifications are
enabled
        event_handler_enabled           1       ; Host event handler is
enabled
        flap_detection_enabled          1       ; Flap detection is
enabled
        failure_prediction_enabled      1       ; Failure prediction is
enabled
        process_perf_data               1       ; Process performance
data
        retain_status_information       1       ; Retain status
information across program restarts
        retain_nonstatus_information    1       ; Retain non-status
information across program restarts
        register                        0       ; DONT REGISTER THIS
DEFINITION - ITS NOT A REAL HOST, JUST A TEMPLATE!
}
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define host {
 host_name  fail tester
 use             generic-host            ; Name of host template to use
 alias    A machine that doesn't exist=20
 address   [IP #]
 max_check_attempts 3
 check_period  24x7
 contact_groups  IT-admin
 notification_interval 60
 notification_period 24x7
 notification_options d,u,r=20
}
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EMAIL COMMAND:
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
# 'notify-by-email' command definition
define command{
 command_name notify-by-email
 command_line /usr/bin/printf "%b" "***** Nagios  *****\n\nNotification
Type: $NOTIFICATIONTYPE$\n\nService: $SERVICEDESC$\nHost:
$HOSTALIAS$\nAddress: $HOSTADDRESS$\nState: $SERVICESTATE$\n\nDate/Time:
$LONGDATETIME$\n\nAdditional Info:\n\n$OUTPUT$" | /bin/mail -s "**
$NOTIFICATIONTYPE$ alert - $HOSTALIAS$/$SERVICEDESC$ is $SERVICESTATE$
**" $CONTACTEMAIL$
 }
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########################################################################
######
#
# NAGIOS.CFG - Sample Main Config File for Nagios=20
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log_file=3D/usr/local/nagios/var/nagios.log
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cfg_file=3D/usr/local/nagios/etc/hosts.cfg
cfg_file=3D/usr/local/nagios/etc/timeperiod.cfg
cfg_file=3D/usr/local/nagios/etc/contacts.cfg
cfg_file=3D/usr/local/nagios/etc/command.cfg
cfg_file=3D/usr/local/nagios/etc/commands2.cfg
cfg_file=3D/usr/local/nagios/etc/hostgroups.cfg
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cfg_dir=3D/usr/local/nagios/etc/servers
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object_cache_file=3D/usr/local/nagios/var/objects.cache
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resource_file=3D/usr/local/nagios/etc/resource.cfg
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status_file=3D/usr/local/nagios/var/status.dat
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nagios_user=3Dnagios
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nagios_group=3Dnagios
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check_external_commands=3D1
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command_check_interval=3D-1
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command_file=3D/usr/local/nagios/var/rw/nagios.cmd
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comment_file=3D/usr/local/nagios/var/comments.dat
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downtime_file=3D/usr/local/nagios/var/downtime.dat
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lock_file=3D/usr/local/nagios/var/nagios.lock
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temp_file=3D/usr/local/nagios/var/nagios.tmp
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event_broker_options=3D-1
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log_rotation_method=3Dd
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log_archive_path=3D/usr/local/nagios/var/archives
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use_syslog=3D1
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log_notifications=3D1
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log_service_retries=3D1
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log_host_retries=3D1
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log_event_handlers=3D1
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log_initial_states=3D0
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log_external_commands=3D1
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log_passive_checks=3D1
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service_inter_check_delay_method=3Ds
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max_service_check_spread=3D30
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service_interleave_factor=3Ds
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host_inter_check_delay_method=3Ds
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max_host_check_spread=3D30
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max_concurrent_checks=3D0
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service_reaper_frequency=3D10
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auto_reschedule_checks=3D0
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auto_rescheduling_interval=3D30
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auto_rescheduling_window=3D180
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sleep_time=3D0.25
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service_check_timeout=3D60
host_check_timeout=3D30
event_handler_timeout=3D30
notification_timeout=3D30
ocsp_timeout=3D5
perfdata_timeout=3D5
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retain_state_information=3D1
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state_retention_file=3D/usr/local/nagios/var/retention.dat
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retention_update_interval=3D60
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use_retained_program_state=3D1
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use_retained_scheduling_info=3D0
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interval_length=3D60
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use_aggressive_host_checking=3D0
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execute_service_checks=3D1
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accept_passive_service_checks=3D1
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execute_host_checks=3D1
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accept_passive_host_checks=3D1
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enable_notifications=3D1
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enable_event_handlers=3D1
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process_performance_data=3D0
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obsess_over_services=3D0
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check_for_orphaned_services=3D0
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check_service_freshness=3D1
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service_freshness_check_interval=3D60
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check_host_freshness=3D0
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host_freshness_check_interval=3D60
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aggregate_status_updates=3D1
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status_update_interval=3D15
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enable_flap_detection=3D0
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low_service_flap_threshold=3D5.0
high_service_flap_threshold=3D20.0
low_host_flap_threshold=3D5.0
high_host_flap_threshold=3D20.0
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date_format=3Dus
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p1_file=3D/usr/local/nagios/bin/p1.pl
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illegal_object_name_chars=3D`~!$%^&*|'"<>?,()=3D
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illegal_macro_output_chars=3D`~$&|'"<>
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use_regexp_matching=3D0
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use_true_regexp_matching=3D0
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admin_email=3Dnagios
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admin_pager=3Dpagenagios
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daemon_dumps_core=3D0
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# EOF (End of file)
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