#18 Files won't attach

closed
nobody
None
5
2003-12-11
2003-09-30
No

I know it's a bit like bug 719373 but I have more things
gone wrong...

Anyone any ideas?

Warning: mkdir(../files): Permission denied
in /www/htdocs/myhelpdesk/supporter/ticketfiles.php on
line 24

Warning: mkdir(../files/ticket00003): No such file or
directory
in /www/htdocs/myhelpdesk/supporter/ticketfiles.php on
line 28

Warning: filesize(): Stat failed for Array (errno=2 - No
such file or directory)
in /www/htdocs/myhelpdesk/supporter/ticketfiles.php on
line 30

Discussion

  • Joseph Ross

    Joseph Ross - 2003-10-25

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    user_id=801453

    I just submitted a patch which should fix the last problem
    you listed.

    The first one is a permissions problem. Make sure that
    apache can write to /www/htdocs/myhelpdesk. The second one
    is a result of the first one.

     
  • Luis Bernardo

    Luis Bernardo - 2003-12-11

    Logged In: YES
    user_id=137011

    that should be fixed now.

     
  • Luis Bernardo

    Luis Bernardo - 2003-12-11

    Logged In: YES
    user_id=137011

    there was a problem with the patch. it had not been applied
    properly to the ticketfiles.php script.

     
  • Luis Bernardo

    Luis Bernardo - 2003-12-11
    • status: open --> closed
     

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