With the functionality to report and show a problem on the map, this allows us to make use of twitter as a direct ward level communications channel. Have a read of the document below for the idea we're aiming for :
https://docs.google.com/document/edit?id=1AmgImhUsW65CALx9-MZzdK5l92CxEjd9At3sW7tdGzQ&hl=en_GB&authkey=COHJhcAJ
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