Dear to all readers, MyCollab comes close to the production phase and we have launched our new support portal, you can check it out at http://support.mycollab.com. In the past, there are several ways to contact to MyCollab teams:
Many communication channels make MyCollab looks like to lack of the community users. We receive many complaints from users, and the common approach to contact us is using email while we received several emails on the same topic. Our users are unhappy and we tried to find a solution to fix this gap. We do two things parallel:
From now, MyCollab support portal is the main entry we receive the support from users. If you send us an email to ask the support, we will publish it into our forum unless it contains the private message request. We also move any Github issues to our support portal to keep all MyCollab information in one place. MyCollab team hopes we can serve you better from today !
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