#1 Unable to launch Mutanet scripts--can't open

[Andy Larson]

Hi folks,

I work for a help desk that provides support to a lab that wants to run the Mutanet software/scripts here. Long story made short, downloaded the .ZIP file, extracted it, and went to just run the "mutaNET64.exe" file, and after a few moments, get a message saying "failed to execute script mutaNET". Looking at the instructions, they mention installing Python 3, so I did this as well, tried opening the the "mutaNET.PY" file that way, and it's generating errors. (I did tell the installer to add Python to the "PATH" variable, and gave the machine a reboot, with no luck.

I've since extracted the ZIP file/tried to run the standalone .exe files on two other machines, and all are having the same problem. I've also tried suspending our campus antivirus software (Cisco Amp) to see if it was getting its teeth into this, but again, no luck.

We're running Windows 10 here across several builds--thus far it's been under Windows 10 Enterprise (64-bit) Build 2004, 20H2, and 21H1, all with the same behavior.

Any help you could send our way would be appreciated. Thx!

[Markus Hollander]

Hello,

I'm sorry for the late reply. The underlying issue is an incompatibility between recent changes made to Windows 10 and the way the PyInstaller (which generated the executables) interacts with it. Right now there is unfortunately not a quick fix and I am on sick leave.

If you already installed Python 3, I would in the meantime suggest starting it from the command line. In case you have not installed all required Python packages yet, they can be installed on the command line as follows:

python -m pip install fpdf
python -m pip install pyyaml
python -m pip install numpy
python -m pip install scipy
python -m pip install matplotlib

You can then start MutaNet from the command line:
python path_to_mutaNet_folder\mutaNet.py

For example, on my machine that would be:
python E:\Projects\MutaNET\mutaNET.py

As a side note, there is a slightly newer release on our GitHub, which updated automated processing for RegulonDB data: https://github.com/uds-helms/MutaNET/releases/tag/v1.1.2

I am very sorry for the inconvenience.

Kind regards,
Markus

[Andy Larson]

Hi Markus,

Thanks for getting back to me! A coworker who was trying to help me out mentioned that the user had sent me a link to an older release as well. I was kind of betting it was a Windows 10/build issue (we've seen that with other apps recently too). Anyways, I will give your link/instructions a shot and see how it goes.

Thanks for the help!

Andy

Andy Larson
Information Systems
Department of Medicine
School of Medicine and Public Health

Personal Phone: 608-263-0334
Help Desk Phone: 608-265-4466
https://www.medicine.wisc.edu

From: Markus Hollander marhollander@users.sourceforge.net
Sent: Tuesday, September 7, 2021 5:02 AM
To: [mutanet:tickets] 1@tickets.mutanet.p.re.sourceforge.net
Subject: [mutanet:tickets] #1 Unable to launch Mutanet scripts--can't open

Hello,

I'm sorry for the late reply. The underlying issue is an incompatibility between recent changes made to Windows 10 and the way the PyInstaller (which generated the executables) interacts with it. Right now there is unfortunately not a quick fix and I am on sick leave.

If you already installed Python 3, I would in the meantime suggest starting it from the command line. In case you have not installed all required Python packages yet, they can be installed on the command line as follows:

python -m pip install fpdf
python -m pip install pyyaml
python -m pip install numpy
python -m pip install scipy
python -m pip install matplotlib

You can then start MutaNet from the command line:
python path_to_mutaNet_folder\mutaNet.py

For example, on my machine that would be:
python E:\Projects\MutaNET\mutaNET.py

As a side note, there is a slightly newer release on our GitHub, which updated automated processing for RegulonDB data: https://github.com/uds-helms/MutaNET/releases/tag/v1.1.2

I am very sorry for the inconvenience.

Kind regards,
Markus

---

[tickets:#1]https://sourceforge.net/p/mutanet/tickets/1/ Unable to launch Mutanet scripts--can't open

Status: open
Milestone: 1.0
Created: Fri Sep 03, 2021 12:59 PM UTC by Andy Larson
Last Updated: Fri Sep 03, 2021 12:59 PM UTC
Owner: nobody
Attachments:

• Mutaneterror.jpghttps://sourceforge.net/p/mutanet/tickets/1/attachment/Mutaneterror.jpg (5.9 kB; image/jpeg)

Hi folks,

I work for a help desk that provides support to a lab that wants to run the Mutanet software/scripts here. Long story made short, downloaded the .ZIP file, extracted it, and went to just run the "mutaNET64.exe" file, and after a few moments, get a message saying "failed to execute script mutaNET". Looking at the instructions, they mention installing Python 3, so I did this as well, tried opening the the "mutaNET.PY" file that way, and it's generating errors. (I did tell the installer to add Python to the "PATH" variable, and gave the machine a reboot, with no luck.

I've since extracted the ZIP file/tried to run the standalone .exe files on two other machines, and all are having the same problem. I've also tried suspending our campus antivirus software (Cisco Amp) to see if it was getting its teeth into this, but again, no luck.

We're running Windows 10 here across several builds--thus far it's been under Windows 10 Enterprise (64-bit) Build 2004, 20H2, and 21H1, all with the same behavior.

Any help you could send our way would be appreciated. Thx!

---

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