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The application runs but I can't access it.

Jack McGoo
2018-12-05
2019-01-06
  • Jack McGoo

    Jack McGoo - 2018-12-05

    The application is open in my tabs but I can't access it. It won't open but if I mouse over it on the taskbar I can see that it is open and record my mouse movements etc. I can't save my recordings or anything which is lame-o. Please help.

     
  • Thomas Gutzler

    Thomas Gutzler - 2018-12-06

    This sounds like a windows display issue not a problem with the application. Have you tried sticking the application to a monitor edge (Windows key + left/right/up arrow) or using the keyboard to access the window move dialog (alt + down arrow, left arrow, down arrow, enter) when the application has focus?

     
  • snafaru

    snafaru - 2018-12-30

    The program ran for 3 days but now I have the same problem here, Windows 10 Pro, no matter what I do, the program starts as I can see it in Task Manager and it shows in the Windows Task Bar but there is no window shown on the desktop to do anything. Checked everything I can think of, antivus, tried to bring MouseController in focus, no go. Uninstall then reinstall, no go. Please advise.

     
  • snafaru

    snafaru - 2018-12-30

    Found the solution!!!!

    Start Task Manager > Expand MouseController (32-bit) > Right-click MouseController > Maximize.

     
  • Thomas Gutzler

    Thomas Gutzler - 2019-01-06

    Thank you snafaru for posting a solution. I have not seen this problem so it was very difficult for me to offer any advise.

     

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