The patch I'm submitting here contains updates of the
It's based on MGW 0.7.3/TTS2 0.1.
It adds a few new ACLs:
viewothers - (dis)allow users to view tickets that
where submitted by other users (also (dis)allows the
assign - (dis)allow users to assign tickets to users
and therefore list all usernames
list - (dis)allow users to make listings of companies
and projects in the system.
Also, users couldn't add comments to their own ticket,
even with the 'comment' ACL. This has been fixed.
In our implementation, customers are not allowed to
make the listings or view other customers tickets.
Company and project info will be added by support team
members after which it is visible in the ticket info.
This is a change I needed, I hope others can benefit
from it as well.