From: Eloy P. <pe...@ch...> - 2010-10-18 05:49:01
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Hi Jim, On 10/17/2010 08:50 PM, Jim Duda wrote: > Hello, > > My Insteon PLM has died again. I had one go back in July. I purchased another one in July and this new one has died too. > > The one I received from Smarthome was a "refurbished" item, 2412SR. This is very frustrating. > > The device appears to power on (I get the blue light), however, no response via the serial port. > > I get nothing using plmtools. > > It appears as though Smarthome now only sells the Serial Dual Band device, 2413S. > > I'm going to call tomorrow and request a replacement on the warranty. > > Does anyone know if the 2413S works properly with misterhouse? > > Is the USB modem working with misterhouse yet? Sorry to hear about your failed PLM. Hope the warranty claim process goes smoothly. Let us know what you get this time. Regarding your USB modem question, I have been using a 2413U (USB-based PLM) with no problems that I am aware of. I seem to experience bit corruption every now and then, as I've mentioned here before and in the Smarthome forums, but I believe that is completely unrelated to the PLM. Cheers, Eloy Paris.- |