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unable to connect Metl

venkat sai
2019-07-02
2019-07-03
  • venkat sai

    venkat sai - 2019-07-02

    Hi,
    I'm trying to start with mETL but after starting mETL on a windows system I am not able to connect to the mETL service. I followed Standalone procedure to install, went good. After that, I installed Metl as service and when i'm trying to start the service, it showing error 'StartService returned error 1053: The service did not respond to the start or control request in a timely fashion'.
    and also when i'm trying to connect to http://0.0.0.0:42000/metl or localhost:42000/metl gives the same error; error 503: service unavailable. anybody can help how to fix this issue.

    Thanks.

     
    • Nathan Richardson

      I think it might be having an issue finding the correct Java version.
      In the metl/conf/ folder open the metl_service.conf file and explicitly enter the path to the java executable like below (I have found at times you need to make sure there are no spaces in the path to it):

      wrapper.java.command=C:\ProgramData\Oracle\Java\javapath\java.exe

      The other thing to check is in regedit look for
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\metl
      ImagePath - make sure the java executable at the start of the value is pointing to the correct version / instance of java on your machine.

      While replicating on my pc I just found that my services had created with the java path double quoted and I got the same Native error 19. I went into regedit and updated the ImagePath by removing the double quotes around the java path and it started to work. I do believe there still is the requirement or need to have no spaces in your path.

       

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