RE: [meddix-users] Help required

[Alistair H. <ali...@be...>]

For reference, it helps me a lot to know what the version of meddix you're
using is.  Find it by doing Help > About in the emnu, and going to the
Environment tab.

Please see inserted comments below:



Dear Alistair,
I am an offshore paramedic and using Meddix as a tool for the clinic.
However, I am experiencing many problems in trying to do so.
I wonder if you could assist or point me in the right direction?
1. I am unable to use the "dispensation drop down" facility. It will not
select any consumables.
	--The thing shown is actually a tree view, as in Windows File Explorer.
Double click on a Consumable category and it should open to reveal a list of
the products in the category - you should be able to select one of these.
Only products in black can actually be selected - blue is categories.

2. In the help index there is a "getting started" link, but when opened,
there is no information there.
	--Ah, yes.  You don't fancy contributing one :-) ?  I'm afraid it's just
not been written.

3. The Meddix link takes ages to open.
	--This is a consequence of using java, and perhaps your PC is not very
fast.  I'm afraid there's nothing I can do about this.

4. There is no choice for "Malaria Prophylaxis" which is used regularly out
here.
	--You can add or remove or edit categories as you wish.  Do Tools > Edit
Categories in the menu, and go to the last row and type the new category
name.

5. Also there is no "save" facility after entering new data, so it
sometimes is lost and has to be redone.
	--Data should only be lost if you don't enter all the mandatory fields - it
actually saves as soon as it can.  For example, if you add a patient but
don't set the department, then try to go to a different patient, it will ask
if you want to return to the patient.  If you say NO, it will lose the data.
I will change the wording soon to make this clearer.



I would really like to take advantage of this programme, but it is
extremely difficult to do so and not user friendly. I have also tried to
download the upgrades, but that does not seem to have made any difference
in the performance of the programme.
Please could you point me in the right direction?
	--let us know how you get on...

Regards
Linda
Offshore Medic




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Version: 6.0.647 / Virus Database: 414 - Release Date: 29/03/2004