MDAPI_Plus MDAPIPlus MDAPI+ Plus / Discussion / General Discussion: Mediaportal freezes after changing channels

KlausF - 2017-11-09

Hi,

When I change channels randomly, MP freezes (client & server) after 10 - 15 changes. FTA channels and CI modules channels are working fine without any freeze. MDAPI channels (HD+) do freeze.
If I kill MDAPI processes (from task manager) it is not frozen anymore.

I made fresh logs of MDAPI, MP and DD tuner and stopped logging right after freeze.

Any help is highly appreciated.

Regards,

Klaus F

MP TV server 1.17.0.0 (no client on that PC)

Fresh install of Windows 10 Pro

2x Digital Devices Cine S2 TV cards (4 tuners in total)

CI module (Sky card)

Raspberry Pi (HD+ card)

MDAPI_Plus Version 0.9.0 (Build 1626) Beta

ACAMD plugins 0.6.20

`

Last edit: KlausF 2017-11-09
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-11-09

Here are the logs.

Last edit: KlausF 2017-11-09

Logs.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2017-11-10

Hi Klaus,

I've basically checked your logs. Have seen nothing unusual. Could you please specify exact time when the freeze occured. I'll check the logs around this time.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-11-10

Hi,

Thanks for quick response. I can see from the DD tuner log the last entry from tuner 1 (in line 87.586) while tuner 2 continued working.

09.11.2017 19:08:29 DDTuner Device 200:30000: Tune success DVB-S Tuner 1

The logs are made with two (of four) tuners and random tuning time (5 - 10 secs) which might make fault finding difficult. Tonight I will make new logs by assigning a single tuner only and static tuning time. This should make it easier.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-11-10

Hi,

Here are three logs from today. I did:

Server restart

Disable three of four tuners

Quit MP service

Quit MDAPI service

Delete MP and MDAPI log

Start MP

Set switching frequency to 5 secs and single user

Run test until freeze

Take logs

Since I can identfy the freeze just by the stop of channel switching use the freeze time in log folders as an indication only. I saved logs asap after freeze so any interesting event should be rather at the end.

A few things which might be interesting:

I found "[ERROR] PluginWindowProc exception" at the end of the MDAPI logs.

After deleting MDAPI process the freeze of tuner is gone.

Every 15 to 20 ECMs I can see "#START#" in the ACAMD monitor so I assume the ACAMD plugin is re-started frequently.

I can do specific tests if required.

Regards,

Klaus F

Logs.zip
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2017-11-10

This error is definitely a root of the problem. Could you please post here your MDAPI configuration file - C:\ProgramData\MDAPI_Plus\settings.ini. I think I'll prepare new build of MDAPI with additional logging for you, not sure about tomorrow, may be on Sunday.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-11-10

Hi,

Thank you for your help. Here is the requested settings.ini file.

Regards,

Klaus F

settings.ini

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2017-11-12

Hi,

The settings is usual, there is nothing to change. Here is attached new build with additional logging, try it out please. It shouldn't fix the problem but should give me additional information in order to fix it.

MDAPI_Plus_0_9_0_1661.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-11-12

Hi,

Thank you for your efforts. Here are two logs. I can make more if requested.

Since ACAMD restarts frequently during the tests I have also logged the re-start times in a separate file if this information is useful.

Regards,

Klaus F

Logs.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2017-11-18

Hi,

Sorry for delay, I was quite busy on work. I've found an error in my code, it's unproper reference counting which caused access to deleted object. I'm going to make appropriate changes and I'll give you new build after some tests. Thank you for your logs.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2017-11-18

Please try to use attached build. I hope it will resolve current problem. Unfortunately, I can't completely test it on my configuration.

MDAPI_Plus_0_9_0_1663.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-11-19

Hi,

Thanks for the new build. I'm happy that you take care. Unfortunately it does not solve my issue. I have attached MDAPI logs but can do specific tests if required.

Regards,

Klaus F

Logs.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-12-01

Hi,

Do these logs help? I can make more or can test specific scenarios if you want me to do. Just let me know.

Edit 02.12.2017: Just as a trial I re-installed Windows 10 Pro and MP 1.18 from scratch as well as Windows Home Server 2011 which I was using prior W10. Both with the same result and same behaviour.

Regards,

Klaus F

Last edit: KlausF 2017-12-02

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2017-12-09

Sorry for delay. Here is new build.

MDAPI_Plus_0_9_0_1664.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-12-09

Post awaiting moderation.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-12-09

Post awaiting moderation.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2017-12-09

Checkm out please this build. It's untested since my famely uses TV server right now :)

MDAPI_Plus_0_9_0_1665.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-12-12

Post awaiting moderation.

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2017-12-25

Bad news today. It seems the latest Windows update 1709 broke again the positive operation of single tuner switching. :-(

The scenario:

Run single tuner test until freeze (typically <40 channel switchings)

Take logs (the MDAPI logs stop at the time of freezing)

By deleting one of two MDAPI processes manually via taskmanager the tuner test continues as normal !

I have added screen shots of the scenario after freeze showing MP test and task manager.

Is team viewer session an option to help clarifying the situation?

Regards and Merry X-mas,

Klaus F

Logs.zip
If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2018-01-19

May I still hope ?

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:
- PlusPlus - 2018-01-19
  
  Hello
  
  Sorry for long silence. I'll check your logs today evening.
  
  пт, 19 січ. 2018 о 07:37 KlausF klaus-f@users.sf.net пише:
  
  May I still hope ?
  
  Mediaportal freezes after changing channels
  https://sourceforge.net/p/mdapiplus/discussion/general/thread/6194a020/?limit=25#5b2e
  
  Sent from sourceforge.net because alexplas@gmail.com is subscribed to
  https://sourceforge.net/p/mdapiplus/discussion/general/
  
  To unsubscribe from further messages, a project admin can change settings
  at https://sourceforge.net/p/mdapiplus/admin/discussion/forums. Or, if
  this is a mailing list, you can unsubscribe from the mailing list.
  
  alternate
  
  If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

PlusPlus - 2018-01-27

Sorry again for long delay. Here is new build. Could you please check it.

MDAPI_Plus_0_9_0_1667.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

KlausF - 2018-01-31

Hi,

No, not really a change. Logs attached.

Regards,

Klaus F

Logs.zip

If you would like to refer to this comment somewhere else in this project, copy and paste the following link:

Mediaportal freezes after changing channels

MDAPI_Plus is a DirectShow filter, which can descramble television

Forums

Help

Mediaportal freezes after changing channels

May I still hope ?

Mediaportal freezes after changing channels

MDAPI_Plus is a DirectShow filter, which can descramble television

Forums

Help

Mediaportal freezes after changing channels document.SUBSCRIPTION_OPTIONS = { "thing": "topic", "subscribed": false, "url": "subscribe", "icon": { "css": "fa fa-envelope-o" } };

May I still hope ?

Mediaportal freezes after changing channels