From: <Dom...@at...> - 2007-06-22 06:31:25
|
Hi, =20 at this time, we use mantis in combination with ScmBug and Subversion to = keep care of our development process. Out of this reason, our = QA-Coordination team has mentioned that they will need more and more = reports. But I don't have any specification at this time. Can you give = me an example on which kind of report you thought of? =20 Regards Dominique ________________________________ Von: man...@li... = [mailto:man...@li...] Im Auftrag von = apellido nombre Gesendet: Donnerstag, 21. Juni 2007 16:42 An: man...@li... Betreff: [mantisbt-dev] Advanced Reporting Hi There, Well, first of all I don=B4t know if this is the best place to ask the = next question, if not, sorry :-/ Is there anyone there working on an advanced reporting? I would like to improve the reporting area with some ideas (IMHO) but I = am not a guru with PHP, so here I am. If there is anyone interesting on that or working on something to = improve the reporting area, let me know. Regards ________________________________ LLama Gratis a cualquier PC del Mundo. Llamadas a fijos y m=F3viles desde 1 c=E9ntimo por minuto. http://es.voice.yahoo.com = <http://us.rd.yahoo.com/mail/es/tagline/messenger/*http://es.voice.yahoo.= com/>=20 Atos Origin GmbH, Theodor-Althoff-Str. 47, D-45133 Essen, Postfach 100 123, D-45001 Essen Telefon: +49 201 4305 0, Fax: +49 201 4305 689095, www.atosorigin.de Dresdner Bank AG, Hamburg: Kto. 0954411200, BLZ 200 800 00, Swift Code DRESDEFF200, IBAN DE69200800000954411200 Geschäftsführer: Dominique Illien, Handelsregister Essen HRB 19354, Ust.-ID.-Nr.: DE147861238 |
From: apellido n. <ult...@ya...> - 2007-06-26 09:01:14
|
Hi,=0A=0AWell, I am no thinking un use mantis to control a software develop= ment process, so I think I can=B4t help you too much.=0AI would be nicer -I= MHO- if you provide the controls created by you QA-Team so we could see if = there is any option to improve them.=0AFrom the point of view of a QA-Team,= I think they will be interested on... (few ideas):=0A - time control.=0A -= workload. (by weeks, techs, months, escalations, customers, products...)= =0A - reopened cases (in oder to improve the KB with solutions for well-kno= w problems)=0A - open/close ratio (to avoid backlog)=0A=0AI don=B4t know if= you are using those values at this time, let me know.=0AI also think it co= uld be a very good idea if you can involve the QA-Coordination team, but I = don=B4t know if this mailing list would be the best place or if a new threa= d should be created outside.=0A=0AThe idea of the report must be simple:=0A= - Reports should be always avaible via web interface.=0A - Techs must be a= ble to see their metrics (tech. dashboard). Real time should be ok, but a j= ob cron every X hours to update them can be useful too.=0A - Extended repor= ts (global dashboards) with global metrics (all techs, all cases, backlog..= .) only must be available to team leaders, qa-coordinators...=0A - All repo= rts must be able to be exported to .csv=0A - Graphics are a must, they are = very important if the reports are going to be reviewed by managers or non-t= echnical people.=0A=0AMaybe I am wrong with this ideas, maybe not, anyway, = let me know what do you think.=0A=0A----- Mensaje original ----=0ADe: "Domi= niq...@at..." <Dom...@at...>=0APara: mantis= bt...@li...=0AEnviado: viernes, 22 de junio, 2007 8:32:15= =0AAsunto: Re: [mantisbt-dev] Advanced Reporting=0A=0A=0A=0A =0ADIV {=0AMAR= GIN:0px;}=0A=0A=0A=0AHi,=0A=0A =0A=0Aat this time, we use mantis in combina= tion with ScmBug and =0ASubversion to keep care of our development process.= Out of this reason, our =0AQA-Coordination team has mentioned that they wi= ll need more and more reports. =0ABut I don't have any specification at thi= s time. Can you give me an example on =0Awhich kind of report you thought o= f?=0A=0A =0A=0ARegards=0A=0ADominique=0A=0A=0A=0A=0AVon: mantisbt-dev-bounc= es...@li... =0A[mailto:man...@li...urceforge.= net] Im Auftrag von =0Aapellido nombre=0AGesendet: Donnerstag, 21. Juni 200= 7 =0A16:42=0AAn: man...@li...=0ABetreff: =0A[mantisbt= -dev] Advanced Reporting=0A=0A=0A=0A=0A=0A=0AHi There,=0A=0AWell, first of = all I don=B4t know if this is the best place =0Ato ask the next question, i= f not, sorry :-/=0A=0AIs there anyone there working =0Aon an advanced repor= ting?=0AI would like to improve the reporting area with =0Asome ideas (IMHO= ) but I am not a guru with PHP, so here I am.=0AIf there is =0Aanyone inter= esting on that or working on something to improve the reporting =0Aarea, le= t me know.=0A=0ARegards=0A=0A=0A=0A=0A=0A=0ALLama Gratis a cualquier PC del= =0AMundo.=0ALlamadas a fijos y m=F3viles desde 1 c=E9ntimo por minuto.=0Ah= ttp://es.voice.yahoo.com=0AAtos Origin GmbH, Theodor-Althoff-Stra=DFe 47, D= -45133 Essen, Postfach 100 123, D-45001 Essen=0ATelefon: +49 201 4305 0, Fa= x: +49 201 4305 689095, www.atosorigin.de=0ADresdner Bank AG, Hamburg: Kto.= 0954411200, BLZ 200 800 00, Swift Code DRESDEFF200, IBAN DE692008000009544= 11200=0AGesch=E4ftsf=FChrer: Dominique Illien, Handelsregister Essen HRB 19= 354, Ust.-ID.-Nr.: DE147861238=0A=0A=0A------------------------------------= -------------------------------------=0AThis SF.net email is sponsored by D= B2 Express=0ADownload DB2 Express C - the FREE version of DB2 express and t= ake=0Acontrol of your XML. No limits. Just data. Click to get it now.=0Ahtt= p://sourceforge.net/powerbar/db2/=0A_______________________________________= ________=0Amantisbt-dev mailing list=0Am...@li...= =0Ahttps://lists.sourceforge.net/lists/listinfo/mantisbt-dev=0A=0A=0A=0A=0A= =0A=0A=0A=09=09=0A______________________________________________ =0ALLama G= ratis a cualquier PC del Mundo. =0ALlamadas a fijos y m=F3viles desde 1 c= =E9ntimo por minuto. =0Ahttp://es.voice.yahoo.com |