Yes we are using ADS and exchange for emailing and Mantis is deployed on Linux system.
But there is no spam filter, but i have noticed that when user is not getting mail at the same time there is no logs (maillog) also.
 
but other uses are getting mails, even sometimes this user is getting mails......
 
Any other thing should I check?
 
Thanks,
SK

 
On 6/8/07, Victor Boctor <vboctor@gmail.com> wrote:
Is this user's email account located on a different server?  It can be
that his spam filter is blocking it or the mails end up in his Junk
folder.

On 6/7/07, hiren delwadia <hirenambalal@gmail.com> wrote:
> We have mantis-0.19.1,
>
> but when issue is logged one user is not getting mails some times on new
> issue all other do not have such problem.
>
> I have checked all the configuration setting and sendmail everything seems
> fine.
>
> please help me out
>
>
> SK
>
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