[Mailmanager-users] Update from MailManager 2.1-rc5 to 2.1-rc7 fails to install

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Hello Fellow MailManager Users,

Currently, I'm working on installing MailManager following the upgrade doc. I extracted the 2.1-rc7 files into the Products (/opt/Zope-2.9/lib/python/Products/) directory following the UPDATING.txt documentation, along with the 3rd party Products (from its archive Products/) directory. Now, I get log error messages (see below) stating that Zope can't install MailManager.

The original installation I performed with rc5 was involved since I downloaded every Product from the author's web sites without using the 3rdparty package. So, the instructions were followed from the authors pages. I had to compile both postgre and python to work on Suse 9.1. I installed the products in the instance directory /opt/Zope-2.9/instances/main/Products. When I put MailManger in there and added it, we couldn't get to it through the web browser following the instructions in the README document provided with the archive. I then moved the MailManager/ directory to the /opt/Zope-2.9/lib/python/Products/ directory and we were able to get to it via http://192.168.51.68:8080/mailmanager.

With this update, I moved the /opt/Zope-2.9/instances/main/Products directory, created a new empty one, thus erasing the products I manually installed in there from Zope and put the 3rd party packages, along with the 2.1-rc7 version of MailManager into /opt/Zope-2.9/lib/python/Products/. That is the current state right now and that is where all products are stored.

I'm thinking I may have the Products in the wrong place or something like that. Any suggesstion?

Thanks for your help.

Kind Regards,
Tim Karl

--output /opt/Zope-2.9/lib/python/Products

sysops@mailmanager:/opt/Zope-2.9/lib/python/Products> ls
BlackholeMailHost  Five          OFSP                         SiteAccess             Transience      ZopeScheduler
BTreeFolder2       __init__.py   PageTemplates                SiteErrorLog           ZCatalog        ZopeTutorial
CookieCrumbler     __init__.pyc  PlacelessTranslationService  StandardCacheManagers  ZCTextIndex     ZPsycopgDA
Epoz               MailHost      PluginIndexes                stripogram             ZGadflyDA       ZPsycopgDA_debug
ExternalMethod     MailManager   PythonScripts                TemporaryFolder        ZMySQLDA        ZReST
FileSystemSite     MIMETools     Sessions                     TimerService           ZODBMountPoint  ZSQLMethods

--end output /opt/Zope-2.9/lib/python/Products

---/opt/Zope-2.9/instances/main/log/event.log output---

2006-08-31T09:02:40 WARNING Init Class Products.ZopeScheduler.ZopeScheduler.ZopeScheduler has a security declaration for nonexistent method
 'formatTasks'
------
2006-08-31T09:02:40 WARNING Init Class Products.ZopeScheduler.ZopeScheduler.ZopeScheduler has a security declaration for nonexistent method
 'formatTasks'
------
2006-08-31T09:02:40 WARNING Init Class Products.MailManager.MailManager.MailManager has a security declaration for nonexistent method 'edit
AccountForm'
------
2006-08-31T09:02:40 WARNING Init Class Products.MailManager.MailManager.MailManager has a security declaration for nonexistent method 'http
_addFilter'
------
2006-08-31T09:02:40 WARNING Init Class Products.MailManager.MailManager.MailManager has a security declaration for nonexistent method 'edit
AccountForm'
------
2006-08-31T09:02:40 WARNING Init Class Products.MailManager.MailManager.MailManager has a security declaration for nonexistent method 'http
_addFilter'
------
2006-08-31T09:02:41 ERROR Zope Could not import Products.ZMySQLDA
Traceback (most recent call last):
  File "/opt/Zope-2.9/lib/python/OFS/Application.py", line 715, in import_product
    product=__import__(pname, global_dict, global_dict, silly)
  File "/opt/Zope-2.9/lib/python/Products/ZMySQLDA/__init__.py", line 91, in ?
    import DA
  File "/opt/Zope-2.9/lib/python/Products/ZMySQLDA/DA.py", line 92, in ?
    from db import DB
  File "/opt/Zope-2.9/lib/python/Products/ZMySQLDA/db.py", line 89, in ?
    import _mysql
ImportError: No module named _mysql
------
2006-08-31T09:02:44 ERROR Zope Couldn't install MailManager
Traceback (most recent call last):
  File "/opt/Zope-2.9/lib/python/OFS/Application.py", line 780, in install_product
    productObject=App.Product.initializeProduct(
  File "/opt/Zope-2.9/lib/python/App/Product.py", line 545, in initializeProduct
    products._setObject(name, product)
  File "/opt/Zope-2.9/lib/python/OFS/ObjectManager.py", line 331, in _setObject
    notify(ObjectAddedEvent(ob, self, id))
  File "/opt/Zope-2.9/lib/python/zope/event/__init__.py", line 23, in notify
    subscriber(event)
  File "/opt/Zope-2.9/lib/python/zope/app/event/dispatching.py", line 66, in dispatch
    for ignored in subscribers(event, None):
  File "/opt/Zope-2.9/lib/python/zope/component/__init__.py", line 181, in subscribers
    return sitemanager.subscribers(objects, interface)
  File "/opt/Zope-2.9/lib/python/zope/component/site.py", line 89, in subscribers
    return self.adapters.subscribers(required, provided)
  File "/opt/Zope-2.9/lib/python/zope/interface/adapter.py", line 481, in subscribers
    subscribers = [subscription(*objects)
  File "/opt/Zope-2.9/lib/python/zope/app/event/objectevent.py", line 192, in objectEventNotify
    adapters = subscribers((event.object, event), None)
  File "/opt/Zope-2.9/lib/python/zope/component/__init__.py", line 181, in subscribers
    return sitemanager.subscribers(objects, interface)
  File "/opt/Zope-2.9/lib/python/zope/component/site.py", line 89, in subscribers
    return self.adapters.subscribers(required, provided)
  File "/opt/Zope-2.9/lib/python/zope/interface/adapter.py", line 481, in subscribers
    subscribers = [subscription(*objects)
  File "/opt/Zope-2.9/lib/python/OFS/subscribers.py", line 117, in dispatchObjectMovedEvent
    dispatchToSublocations(ob, event)
  File "/opt/Zope-2.9/lib/python/zope/app/container/contained.py", line 184, in dispatchToSublocations
    for ignored in zapi.subscribers((sub, event), None):
  File "/opt/Zope-2.9/lib/python/zope/component/__init__.py", line 181, in subscribers
    return sitemanager.subscribers(objects, interface)
  File "/opt/Zope-2.9/lib/python/zope/component/site.py", line 89, in subscribers
    return self.adapters.subscribers(required, provided)
  File "/opt/Zope-2.9/lib/python/zope/interface/adapter.py", line 481, in subscribers
    subscribers = [subscription(*objects)
  File "/opt/Zope-2.9/lib/python/OFS/subscribers.py", line 114, in dispatchObjectMovedEvent
    callManageAfterAdd(ob, event.object, event.newParent)
  File "/opt/Zope-2.9/lib/python/OFS/subscribers.py", line 137, in callManageAfterAdd
    ob.manage_afterAdd(item, container)
  File "/opt/Zope-2.9/lib/python/Products/MailManager/MailManager.py", line 452, in manage_afterAdd
    if self.setup_details['create_tables']:
AttributeError: setup_details
------
2006-08-31T09:02:44 ERROR Zope Couldn't install ZMySQLDA
Traceback (most recent call last):
  File "/opt/Zope-2.9/lib/python/OFS/Application.py", line 762, in install_product
    global_dict, global_dict, silly)
  File "/opt/Zope-2.9/lib/python/Products/ZMySQLDA/__init__.py", line 91, in ?
    import DA
  File "/opt/Zope-2.9/lib/python/Products/ZMySQLDA/DA.py", line 92, in ?
    from db import DB
  File "/opt/Zope-2.9/lib/python/Products/ZMySQLDA/db.py", line 89, in ?
    import _mysql
ImportError: No module named _mysql
------
2006-08-31T09:02:44 INFO Zope Ready to handle requests

---end event.log output---

----- Original Message -----
From: Kevin Campbell <ke...@lo...>
To: dca...@im...
Cc: Logicalware Mailmanager-users <mai...@li...>, Programmierer Deutsches Buro <tk...@im...>
Sent: Wednesday, August 30, 2006 6:33:17 PM GMT+0100
Subject: Re: [Mailmanager-users] Fwd: Can't get mail into mail manager 2.1.rc5 - SUSE 9.1

On Wed, Aug 30, 2006 at 12:28:31PM -0400, dca...@im... wrote:
> Kevin - To answer your question. This was a fresh installation.  However, it was installed by hand using the instructions in the various install readme files. Therefore, it is quite possible we missed any mention of setting up the ruleset engine. Are there any specific upgrade instructions/notes we should be looking at when we attempt to upgrade?
> 

Dick,

There is an UPDATE.txt in the 2.1-rc7 release, which should explain what
needs to be done. The ruleset engine does not need explicitly set up, so
it is possible that that rc5 had a bug in installation. Please try the
upgrade and see if it corrects that issue. I'll double check the rc7 
installation later to ensure the installation problem no longer exists.

Regards,
Kevin

--
Kevin Campbell 
Logicalware Ltd
GPG Key: F480EC23