Help - I am trying to bring a client live on Mail Manager 2.1 and am Queueing the tickets as they come in. However, when I attempt to "Get Ticket" from a queue or "Close and DeQueue", etc. The following Attribute Error occurs! (Trackback from the Zope error_log is shown)
Traceback (innermost last):
Module ZPublisher.Publish, line 113, in publish
Module ZPublisher.mapply, line 88, in mapply
Module ZPublisher.Publish, line 40, in call_object
Module Products.MailManager.MailManager, line 2588, in http_getQueuedTicket
AttributeError: BasicQueue instance has no attribute 'getNextTicketIdsFromQueue'
Any help to cure this would be appreciated!
Thank You,
Dick Calhoun
InterMedi@ Marketing Solutions
Ofc. Ph: 610-701-9654
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