#132 Overdue tickets

Suggestion
open
nobody
Other (10)
5
2005-11-07
2005-11-07
No

Opinion from a potential customer:

We're not interested in being alerted to Overdue tickets because by
then it's too late - we're much more interested in being alerted just
before tickets go overdue so that we have time to do something
about it.

Discussion


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