I know that this is mentioned in the TODO...
I want to filter incoming messages, and give them a
deparment. I use departments rather than people for
handling different classes of messages.
I would also like to set the status at this point. I
get some emails which I keep for logging purposes for a
short time, i.e. a couple of weeks, e.g. I get emails
from clickatell to tell me the balance.
Finally, I would edit the email subject line or some
other information which is displayed on the open
I would like a hook here, i.e. a callout to script
which is passed the email (in whatever form) and will
return a status, a department and a modified subject
line and even a modified message body.
In the long term (years) perhaps I could hook a
bayesian filter here which could catch my 'problem
logging in people', and other straight forward issues.
Finally, it would be useful if this script was
triggered before the step to send and automatic
response, so in theory the classification could be used
to at a later stage to select different acknowledgement
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