Beta 2

Kevin Gill
2003-12-13
2004-01-06
  • Kevin Gill

    Kevin Gill - 2003-12-13

    I have upgraded my environment to the beta 2 release. It seems great. It is also a relief to no longer be running my CVS version.

    Well done everyone involved.

     
    • James Henderson

      James Henderson - 2003-12-15

      Thank you for your kind words.

      Have you tried the automatic mail checking again with the new version?

       
    • Eoin Curran

      Eoin Curran - 2003-12-18

      I'm getting this error on viewing older tickets. I have done migration.

      i can get it working by removing the date from the ticket view, but that's not ideal. Have I lost the dates on all my mails?

      eoin.

      Traceback (innermost last):
        Module ZPublisher.Publish, line 98, in publish
        Module ZPublisher.mapply, line 88, in mapply
        Module ZPublisher.Publish, line 39, in call_object
        Module Shared.DC.Scripts.Bindings, line 252, in __call__
        Module Shared.DC.Scripts.Bindings, line 283, in _bindAndExec
        Module Products.PageTemplates.PageTemplateFile, line 96, in _exec
        Module Products.PageTemplates.PageTemplate, line 95, in pt_render
         - <PageTemplateFile at /support/accounts/support-ncl-ie/000287/>
        Module TAL.TALInterpreter, line 200, in __call__
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 412, in do_optTag_tal
        Module TAL.TALInterpreter, line 394, in no_tag
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 703, in do_useMacro
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 734, in do_defineSlot
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 726, in do_defineSlot
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 412, in do_optTag_tal
        Module TAL.TALInterpreter, line 394, in no_tag
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 636, in do_loop_tal
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 412, in do_optTag_tal
        Module TAL.TALInterpreter, line 394, in no_tag
        Module TAL.TALInterpreter, line 244, in interpret
        Module TAL.TALInterpreter, line 497, in do_insertText_tal
        Module Products.PageTemplates.TALES, line 226, in evaluateText
        Module Products.PageTemplates.TALES, line 220, in evaluate
         - URL: index_html
         - Line 496, Column 16
         - Expression: standard:'msg/date'
         - Names:
            {'container': <Ticket instance at 90e0ee8>,
             'default': <Products.PageTemplates.TALES.Default instance at 0x86f2584>,
             'here': <Ticket instance at 90e0ee8>,
             'loop': <SafeMapping instance at 8d31d30>,
             'modules': <Products.PageTemplates.ZRPythonExpr._SecureModuleImporter instance at 0x86d2d04>,
             'nothing': None,
             'options': {'args': ()},
             'repeat': <SafeMapping instance at 8d31d30>,
             'request': <HTTPRequest, URL=http://isis:8080/support/accounts/support-ncl-ie/000287/index_html>,
             'root': <Application instance at 9853958>,
             'template': <PageTemplateFile at /support/accounts/support-ncl-ie/000287/>,
             'traverse_subpath': [],
             'user': EoinCurran}
        Module Products.PageTemplates.Expressions, line 206, in __call__
        Module Products.PageTemplates.Expressions, line 194, in _eval
        Module Products.PageTemplates.Expressions, line 150, in _eval
         - __traceback_info__: msg
        Module Products.PageTemplates.Expressions, line 353, in restrictedTraverse
         - __traceback_info__: {'path': ['date'], 'TraversalRequestNameStack': []}
        Module OFS.ObjectManager, line 652, in __getitem__
      KeyError: date

       
    • James Henderson

      James Henderson - 2003-12-19

      Thanks.  This was a bug in the migration tool that George Donnelly has also just reported as #862647.  You should read what I have written there.

       
    • Michael Gsandtner

      I fully agree with Kevin, really great support.
      We too do not need any longer run a version with our own hacks, but instead we can use the official
      release (except the MOVE MESSAGE feature for
      ticket splitting, see #832217)

       
    • Andrew Veitch

      Andrew Veitch - 2004-01-05

      That's nice to hear. We have discussed the Move Message feature today and we are going to do it in the future. However, we have agreed not to add any more features until we have released version 1.0 final.

       
    • David Kuo

      David Kuo - 2004-01-06

      Hi!

      I would like to know if there is any annoucement of when the final 1.0 will be released?

      I really appreciate everyone's great work, and I am currently trying to learn the installation process and small troubleshooting as I go alone.

      It's a great solution, and the UI is great! I would really want to see this solution implemented in our technical support center in our company in Taiwan. Afterall, I have surveyed quite a few opensource solution and so far this is the best!

      Dave

       
    • Andrew Veitch

      Andrew Veitch - 2004-01-06

      We are planning to release a third beta at the end of this week. We will then leave it about two weeks to let people try it out and if there are no problems we will then release 1.0 final.

      Once 1.0 final is released there will be one-click installers for Windows and Mac users which will install Python, Zope, MailManager and the 3rdParty products.

       

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