#644 Log method in email processing fails for group notifications
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2006-09-25T08:18:42 ERROR(200) SiteError
http://localhost:8180/mail/getMail
Traceback (most recent call last):
File
"C:\MailManager\Zope\lib\python\ZPublisher\Publish.py",
line 101, in publish
request, bind=1)
File
"C:\MailManager\Zope\lib\python\ZPublisher\mapply.py",
line 88, in mapply
if debug is not None: return debug(object,args,context)
File
"C:\MailManager\Zope\lib\python\ZPublisher\Publish.py",
line 39, in call_object
result=apply(object,args) # Type s<cr> to step into
published object.
File
"C:\MailManager\Instance\Products\MailManager\MailManager.py",
line 1383, in getMail
rets = [self.account(email=accountname)[0].getMail()
File
"C:\MailManager\Instance\Products\MailManager\Extensions\AccountPluggableBrain.py",
line 599, in getMail
ret = self._getPOP3()
File
"C:\MailManager\Instance\Products\MailManager\Extensions\AccountPluggableBrain.py",
line 646, in _getPOP3
rets.append(self.process('\n'.join(lines)))
File
"C:\MailManager\Instance\Products\MailManager\Extensions\AccountPluggableBrain.py",
line 209, in process
self.engine.processEvent('Epsilon', None,
self.ticket(id=ticket_id)[0])
File
"C:\MailManager\Instance\Products\MailManager\ruleset\engine.py",
line 300, in processEvent
self.applyTransition(acttrans, ticket,
eventname=eventname)
File
"C:\MailManager\Instance\Products\MailManager\ruleset\engine.py",
line 348, in applyTransition
self.handleAction(action.name, ticket, action)
File
"C:\MailManager\Instance\Products\MailManager\ruleset\engine.py",
line 151, in handleAction
self.alertGroup(*params, **kw)
File
"C:\MailManager\Instance\Products\MailManager\ruleset\engine.py",
line 99, in alertGroup
ticket.notifyGroup(ticket.getGroup())
File
"C:\MailManager\Instance\Products\MailManager\Extensions\TicketPluggableBrain.py",
line 554, in notifyGroup
log('%sNotifying group memebers of %s about ticket
%i' % (self.getLogName(), group_name.encode('utf-8'),
self.id),
AttributeError: 'NoneType' object has no attribute 'encode'