#642 Create Ticket allows multiple tickets to be created from one

[Donnie]

Create Ticket allows multiple tickets to be created
from one new ticket. Basically if user completes the
form and clicks on the send button say twice, two new
tickets are created. A fix is required to prevent this
multiple ticket creation from a single ticket. There
is a quicker Java Script fix (which needs to be
investigated) and a more robust database method.