The project is structured according to core online store processes. The following figure illustrates an interaction of key processes and interface with a customer.
These following processes are required for maintenance QMS at an online store:
1. Leadership
2. Consumer communication
3. Purchasing and Outsourcing
4. Personnel Management
5. Management Infrastructure and Work
6. Financial resource management
7. Consultations and Products
8. Products Management
and the following procedures:
• Records Management
• Document Management
• Audits
• Nonconforming Products and Services
• Corrective Action
• Preventive Action
We have begun working out of the product corresponding ИСО 9001-2008. This product is now very actual. It allows to develop and create probably business which will correspond ИСО 9001-2008.