Re: [Logicmail-users] New BB 9300 red x on IMAP
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Re: [Logicmail-users] New BB 9300 red x on IMAP
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From: Philippe L. <su...@pl...> - 2012-06-05 14:59:20
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Yep. I see the interface=wifi. I'm guessing it's more weird carrier than weird phone issues but time will tell. Now that I've got more insight I can deal with it. Perhaps even get to the bottom of it...I'm not overly worried about bogus charges. I'll fight 'em. Thanks again Derek. Much appreciated! Phil On Tue, Jun 5, 2012 at 10:43 AM, Derek Konigsberg < dko...@lo...> wrote: > You've ventured into the land of weird phone/carrier issues and > configurations. I have absolutely no clue either way. > > All I can do in LogicMail itself, is let you select "WiFi only" as a > networking option. When this option is set, and you try to connect, I add > a "do this over WiFi" flag to the connection parameters. > > P.S. If you've enabled everything I mentioned, you should also see log > lines that contain the actual connection string the app is using when > talking to the device's network API. It'll be something like > "ssl:///your.mail.server:993;interface=wifi". > > -Derek > > > On 06/05/2012 07:39 AM, Philippe LeCavalier wrote: > > Thanks Derek. I appreciate you taking the time. > > In the log I do see "Unable to open connection". So I cleared that. > Selected only what you suggested and refreshed the folders. Strangely, it > didn't work and the log remained empty. So I did a > soft-reset(alt+shift+del). When the phone rebooted I clicked refreshed > folders and bingo! I've got my Gmail. > > Now, and I think this is perhaps the source of my troubles, after > LogicMail is done loading my Gmail I get "Before using the mobile Internet, > you must have a valid data add-on. See your text msg inbox for details. > OK/Save. > > Despite that everything is still working but I remember seeing that the > first time when it work to. The error # is 3330. The txt msg in question > has nothing more than the original msg but a link to my provider. The > page(@Rogers) attempts to entice me to purchase a data plan. > > All that said, I clearly see the wifi icon on my BB. Is there a chance > I'm on 3/4G and I'll be charged some crazy "no-data-plan" fee? Any idea's? > > I guess the biggest question remains, when I switch to another wifi > network will LM continue to work or will I have to reboot every time I > switch? > > Thanks again. > Phil > > On Tue, Jun 5, 2012 at 10:12 AM, Derek Konigsberg < > dko...@lo...> wrote: > >> If you're using WiFi, and insist that you don't have a data plan, then >> the APN setting is kinda irrelevant. >> >> The first thing I'd do, is use the BlackBerry event logger to see what's >> actually happening when LogicMail tries to connect to your mail server. >> You get to the event logger by pressing "Alt-lglg" (hold down alt, then >> press those 4 keys in sequence). The event logger has an options screen >> (Menu->Options), where you can filter its output. I'd set it to "Debug >> Info", then hide everything except "LogicMail", "Java Exception", >> "net.rim.networkapi", and "net.rim.tcp". (you could leave it all enabled, >> but then the output will be quite chatty) >> >> Once the event logger is set, close that screen and return to LogicMail. >> Make LogicMail try to connect to your mail server (e.g. do a "Refresh >> folders"). Then close/hide LogicMail and return to the event logger. You >> should be able to see exactly what's being attempted and failing. >> >> -Derek >> >> >> On 06/05/2012 06:43 AM, Philippe LeCavalier wrote: >> >> Anyone? >> >> I'd particularly like to hear any feedback about the APN setting. >> >> Thanks, >> Phil >> >> >> On Sun, Jun 3, 2012 at 9:23 AM, Philippe LeCavalier < >> su...@pl...> wrote: >> >>> Hi Derek. >>> >>> On Sat, Jun 2, 2012 at 2:10 PM, Derek Konigsberg < >>> dko...@lo...> wrote: >>> >>>> ... >>>> >>> Also, "the web browser works" is rarely a valid test. So many >>>> firewalls may let web traffic through while blocking other things. Also, >>>> the web browser is likely to have its own special bag of tricks for getting >>>> data, many of which may not be usable by apps like LogicMail. >>>> >>> >>> Sure but it does confirm, at least in some basic way that I have >>> network connectivity. At the very least it confirms the wifi I'm connected >>> to functions. >>> >>> >>>> So here's what I would do: >>>> 1) Make sure your phone has WiFi connectivity, and that you're not >>>> blocking outgoing connections to e-mail server ports >>>> >>> >>> I'm a network admin so I know what's open and what's not. >>> >>> >>>> 2) On the LogicMail configuration screen, scroll down to the >>>> Networking section, and change the connection method from "Auto" to "WiFi >>>> only". >>>> >>> >>> Tried both settings already. >>> >>> Thanks for the suggestions but this really has nothing to do with the >>> network I'm connected to. I know that for certain because i)All the >>> networks I'm referring to were built by me from the ground up and ii)LM >>> worked on all of the networks at one point but not anymore. In fact, I've >>> since returned to the same ones and it still doesn't work. >>> >>> Thought... >>> I came across a post at one point(can't find it at the moment) that >>> suggested I add either blackberry.net or internet.com to my APN >>> settings. The original setting was blank. The same post suggested that if >>> LM didn't work after entering the either APN settings to call your provider >>> and ask them what the "Access Point Name" is for your phone...Is this >>> setting even relevant? >>> >>> Thanks, >>> Phil >>> >>>> >>>> >>> On 06/02/2012 10:22 AM, Philippe LeCavalier wrote: >>>> >>>> Hi Guys. >>>> >>>> I setup LogicMail for the first time a few days ago. Right of the bat >>>> LM said it failed to connect at the end of the wizard and I ended up with a >>>> red x on the IMAP folder. >>>> >>>> After much thought, I realized I had the beta installed so I returned >>>> to the ota site and installed stable. That fixed things -so I thought. That >>>> same day I skipped through many wifi networks sending/receiving mail...It >>>> was, in one word, awesome. >>>> >>>> Later that day I got home and I was right back where I started with a >>>> red x on my root IMAP folder. So in order, I rebooted the phone, deleted my >>>> account / rebooted / recreated my account, deleted my account / reinstalled >>>> LM / rebooted the phone / recreated my account...Still the red x persisted. >>>> >>>> I know my Gmail settings well -I'm on Google Apps w/my domain. >>>> Everytime I got the red x I tested connectivity by successfully bringing up >>>> more than one web page. I also did the "clear cache" button a few times and >>>> that didn't help either. >>>> >>>> I don't have a data plan and likely never will. >>>> >>>> Any suggestions? >>>> >>>> BB OS 6.0.0.526 >>>> LogicMail 2.2.0.78 >>>> IMAP w/Google Apps (with us...@my...) >>>> >>>> -- >>>> >>>> >>>> Thanks, >>>> Phil >>>> >>>> >>>> >>>> >>>> >>>> ------------------------------------------------------------------------------ >>>> Live Security Virtual Conference >>>> Exclusive live event will cover all the ways today's security and >>>> threat landscape has changed and how IT managers can respond. Discussions >>>> will include endpoint security, mobile security and the latest in malware >>>> threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/ >>>> >>>> >>>> >>>> _______________________________________________ >>>> Logicmail-users mailing lis...@li...https://lists.sourceforge.net/lists/listinfo/logicmail-users >>>> >>>> >>>> -- >>>> ---------------------------- >>>> Derek Konigsberg >>>> dko...@lo... >>>> ---------------------------- >>>> >>>> >>> >>> >>> -- >>> >>> >>> Thanks, >>> Phil >>> >>> >>> >>> >> >> >> -- >> >> >> Thanks, >> Phil >> >> >> >> >> >> ------------------------------------------------------------------------------ >> Live Security Virtual Conference >> Exclusive live event will cover all the ways today's security and >> threat landscape has changed and how IT managers can respond. Discussions >> will include endpoint security, mobile security and the latest in malware >> threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/ >> >> >> >> _______________________________________________ >> Logicmail-users mailing lis...@li...https://lists.sourceforge.net/lists/listinfo/logicmail-users >> >> >> -- >> ---------------------------- >> Derek Konigsberg >> dko...@lo... >> ---------------------------- >> >> >> >> ------------------------------------------------------------------------------ >> Live Security Virtual Conference >> Exclusive live event will cover all the ways today's security and >> threat landscape has changed and how IT managers can respond. Discussions >> will include endpoint security, mobile security and the latest in malware >> threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/ >> _______________________________________________ >> Logicmail-users mailing list >> Log...@li... >> https://lists.sourceforge.net/lists/listinfo/logicmail-users >> >> > > > -- > > > Thanks, > Phil > > > > > > ------------------------------------------------------------------------------ > Live Security Virtual Conference > Exclusive live event will cover all the ways today's security and > threat landscape has changed and how IT managers can respond. Discussions > will include endpoint security, mobile security and the latest in malware > threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/ > > > > _______________________________________________ > Logicmail-users mailing lis...@li...https://lists.sourceforge.net/lists/listinfo/logicmail-users > > > -- > ---------------------------- > Derek Konigsberg > dko...@lo... > ---------------------------- > > > > ------------------------------------------------------------------------------ > Live Security Virtual Conference > Exclusive live event will cover all the ways today's security and > threat landscape has changed and how IT managers can respond. Discussions > will include endpoint security, mobile security and the latest in malware > threats. http://www.accelacomm.com/jaw/sfrnl04242012/114/50122263/ > _______________________________________________ > Logicmail-users mailing list > Log...@li... > https://lists.sourceforge.net/lists/listinfo/logicmail-users > > -- Thanks, Phil |
