Re: [Logicmail-users] New BB 9300 red x on IMAP

[Philippe L. <su...@pl...>]

Hi Derek.

On Sat, Jun 2, 2012 at 2:10 PM, Derek Konigsberg <dko...@lo...
> wrote:

> ...
>
Also, "the web browser works" is rarely a valid test.  So many firewalls
> may let web traffic through while blocking other things.  Also, the web
> browser is likely to have its own special bag of tricks for getting data,
> many of which may not be usable by apps like LogicMail.
>

Sure but it does confirm, at least in some basic way that I have network
connectivity. At the very least it confirms the wifi I'm connected to
functions.


> So here's what I would do:
> 1) Make sure your phone has WiFi connectivity, and that you're not
> blocking outgoing connections to e-mail server ports
>

I'm a network admin so I know what's open and what's not.


> 2) On the LogicMail configuration screen, scroll down to the Networking
> section, and change the connection method from "Auto" to "WiFi only".
>

Tried both settings already.

Thanks for the suggestions but this really has nothing to do with the
network I'm connected to. I know that for certain because i)All the
networks I'm referring to were built by me from the ground up and ii)LM
worked on all of the networks at one point but not anymore. In fact, I've
since returned to the same ones and it still doesn't work.

Thought...
I came across a post at one point(can't find it at the moment) that
suggested I add either blackberry.net or internet.com to my APN settings.
The original setting was blank. The same post suggested that if LM didn't
work after entering the either APN settings to call your provider and ask
them what the "Access Point Name" is for your phone...Is this setting even
relevant?

Thanks,
Phil

>
> On 06/02/2012 10:22 AM, Philippe LeCavalier wrote:
>
> Hi Guys.
>
>  I setup LogicMail for the first time a few days ago. Right of the bat LM
> said it failed to connect at the end of the wizard and I ended up with a
> red x on the IMAP folder.
>
>  After much thought, I realized I had the beta installed so I returned to
> the ota site and installed stable. That fixed things -so I thought. That
> same day I skipped through many wifi networks sending/receiving mail...It
> was, in one word, awesome.
>
>  Later that day I got home and I was right back where I started with a
> red x on my root IMAP folder. So in order, I rebooted the phone, deleted my
> account / rebooted / recreated my account, deleted my account / reinstalled
> LM / rebooted the phone / recreated my account...Still the red x persisted.
>
>  I know my Gmail settings well -I'm on Google Apps w/my domain. Everytime
> I got the red x I tested connectivity by successfully bringing up more than
> one web page. I also did the "clear cache" button a few times and that
> didn't help either.
>
>  I don't have a data plan and likely never will.
>
>  Any suggestions?
>
>  BB OS 6.0.0.526
> LogicMail 2.2.0.78
> IMAP w/Google Apps (with us...@my...)
>
>  --
>
>
>  Thanks,
> Phil
>
>
>
>
>
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>
> _______________________________________________
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>
>
> --
> ----------------------------
>  Derek Konigsberg
>  dko...@lo...
> ----------------------------
>
>


-- 


Thanks,
Phil