Re: [Logicmail-users] logicmail for blackberry / uncaught exception

[Derek K. <dko...@lo...>]

Immediately go back to the device's home screen (if the app is stuck, 
press Alt-Back and select the home icon)

Then press Alt-lglg (hold down Alt, while pressing the keys "l" "g" "l" "g")

This should bring up the device's event log viewer.  Look for a bold 
line near the top, hopefully one that says "NullPointerException", and 
click on it.  Inside, check to see that it mentions "logicmail" 
somewhere in the text.  If so, copy it and paste it into something you 
can sent in.  (either a BB e-mail, memo, to-do-item text you can sync, etc.)

I also have a page called "debugging" on the project website that 
describes a similar process in more detail.

-Derek

On 12/24/2011 11:26 AM, Doruk Fisek wrote:
> Hi,
>
>   I'm trying to install Logicmail on a Blackberry 8320, with OS 4.5.0.37
> (latest for this product).
>
>   I tried with both 2.0.0.291 and 2.1.0.77. After the installation is
> complete I get an exception:
>
>   Uncaught exception: java.lang.NullPointer Exception
>
>   When I try to run 2.0.0.291, I accept the terms, in the splash screen
> the application closes and I get the same exception.
>
>   When I try to run 2.1.0.77, I can't get past the splash screen, it's
> displayed forever with the progress circle goes on forever.
>
>   Do you have any pointers for me?
>
>                     Doruk
>
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-- 
----------------------------
  Derek Konigsberg
  dko...@lo...
----------------------------