Re: [Logicmail-users] Bug? and feature request

[Derek K. <dko...@lo...>]

On 01/30/2011 02:55 PM, Michael R Jordan wrote:
> On 1/30/2011 2:27 PM, Derek Konigsberg wrote:
>> On 1/30/2011 2:23 PM, Michael R Jordan wrote:
>>> I'm using version 2.0.0.258 on a Blackberry 8320 OS 4.5.
>>> When I set up SMTP as "Auto" and "WiFi if available" and send an
>>> email, I get an error saying "5.5.2 unrecognized command". If I
>>> uncheck WiFi it seems to work.
>> What sort of WiFi network, if any, are you on when you try SMTP?
>> My best guess is that you are using a WiFi network that is doing a
>> transparent proxy of SMTP traffic, and screwing something up in the
>> process. (This is more common than we'd like to think.)
>>
> Hmmm, it's just my wireless router here at my house. No special setup
> that I know of. Using it on Roadrunner. Haven't gotten this message on
> any other email clients I use.

What are your "secure connection" and "port" settings in LogicMail for 
Outgoing (SMTP)?
What are the equivalent settings in those other E-Mail clients you use?

Normally my best guess is that you are using TLS/25 on a server that 
doesn't support it, and that the error is when LogicMail tries sending 
the "STARTTLS" command.  Or that LogicMail is connecting in a different 
way than your other E-Mail clients, and its a way that your home WiFi 
router is screwing something up with.  Of course I could easily be wrong.

Worst case, the "Debugging" page on the website explains how you can 
make LogicMail record all network packets to the BlackBerry event log, 
from which we can see exactly where in the SMTP connection this error is 
coming from.

-- 
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  Derek Konigsberg
  dko...@lo...
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