logicmail-users

[Logicmail-users] Unable to open connection

[Hervé P. <her...@le...>]

Hello,

I just bought a Blackberry bold (9780 bought in China where I am  
leaving) and I still don't know whether it's the best choice or the  
worst mistake.
Hopefully, I discovered Logicmail and it is very convenient.

I have a problem using Logicmail. When I download LogicMail (2.0.0.257  
for BB6) it perfectly works : no remark, I greatly appreciate it,  
excellent IMAP synchronisation with my mail server. However, after a  
limited time, I got the message "unable to open connection". I check  
the configuration and all the connections (edge, Wifi). Besides, my  
browser still runs very well.

Each time, I erase Logicmail, download it one more time, and then it  
works ... for a limited time.

All suggestions to fix the problem are welcomed.

Regards,

Re: [Logicmail-users] Unable to open connection

[Derek K. <dko...@lo...>]

I really don't think uninstalling/reinstalling could possibly have any 
effect at all on this issue.  Just doing a battery-pull reset of the 
phone will likely have the exact same effect.

But I have run into issues in the past where I can't open non-BIS 
network connections on my device.  (Its been a long time since I've seen 
this, and I'm guessing it was actually T-Mobile's fault.)  Usually 
waiting a while or resetting the phone clears it up.

The browser runs over the BIS network infrastructure, and uses a 
completely different (and more reliable) approach to get online than 
apps like LogicMail.

-Derek

On 01/26/2011 12:05 AM, Hervé Philippe wrote:
> Hello,
>
> I just bought a Blackberry bold (9780 bought in China where I am
> leaving) and I still don't know whether it's the best choice or the
> worst mistake.
> Hopefully, I discovered Logicmail and it is very convenient.
>
> I have a problem using Logicmail. When I download LogicMail (2.0.0.257
> for BB6) it perfectly works : no remark, I greatly appreciate it,
> excellent IMAP synchronisation with my mail server. However, after a
> limited time, I got the message "unable to open connection". I check
> the configuration and all the connections (edge, Wifi). Besides, my
> browser still runs very well.
>
> Each time, I erase Logicmail, download it one more time, and then it
> works ... for a limited time.
>
> All suggestions to fix the problem are welcomed.
>
> Regards,
>
> ------------------------------------------------------------------------------
> Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
> Finally, a world-class log management solution at an even better price-free!
> Download using promo code Free_Logger_4_Dev2Dev. Offer expires
> February 28th, so secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsight-sfd2d
> _______________________________________________
> Logicmail-users mailing list
> Log...@li...
> https://lists.sourceforge.net/lists/listinfo/logicmail-users


-- 
----------------------------
  Derek Konigsberg
  dko...@lo...
----------------------------

Re: [Logicmail-users] Unable to open connection

[Hervé P. <her...@le...>]

Thank you Derek or your quick answer.

You are right, battery-pull reset of the phone has exactly the same  
effect. It is a big progress because now, I can restart logicmail at  
any time without any download (I still have to confirm this point  
because just one experience). I didn't try "waiting a while" because  
the main advantage of LogicMail in my daily activities is "immediate  
response" ; I cannot "wait".

Do you have any advice to fix this problem ?

Regards

Le 27 janv. 11 à 11:27, Derek Konigsberg a écrit :

> I really don't think uninstalling/reinstalling could possibly have any
> effect at all on this issue.  Just doing a battery-pull reset of the
> phone will likely have the exact same effect.
>
> But I have run into issues in the past where I can't open non-BIS
> network connections on my device.  (Its been a long time since I've  
> seen
> this, and I'm guessing it was actually T-Mobile's fault.)  Usually
> waiting a while or resetting the phone clears it up.
>
> The browser runs over the BIS network infrastructure, and uses a
> completely different (and more reliable) approach to get online than
> apps like LogicMail.
>
> -Derek
>
> On 01/26/2011 12:05 AM, Hervé Philippe wrote:
>> Hello,
>>
>> I just bought a Blackberry bold (9780 bought in China where I am
>> leaving) and I still don't know whether it's the best choice or the
>> worst mistake.
>> Hopefully, I discovered Logicmail and it is very convenient.
>>
>> I have a problem using Logicmail. When I download LogicMail  
>> (2.0.0.257
>> for BB6) it perfectly works : no remark, I greatly appreciate it,
>> excellent IMAP synchronisation with my mail server. However, after a
>> limited time, I got the message "unable to open connection". I check
>> the configuration and all the connections (edge, Wifi). Besides, my
>> browser still runs very well.
>>
>> Each time, I erase Logicmail, download it one more time, and then it
>> works ... for a limited time.
>>
>> All suggestions to fix the problem are welcomed.
>>
>> Regards,
>>
>> ------------------------------------------------------------------------------
>> Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
>> Finally, a world-class log management solution at an even better  
>> price-free!
>> Download using promo code Free_Logger_4_Dev2Dev. Offer expires
>> February 28th, so secure your free ArcSight Logger TODAY!
>> http://p.sf.net/sfu/arcsight-sfd2d
>> _______________________________________________
>> Logicmail-users mailing list
>> Log...@li...
>> https://lists.sourceforge.net/lists/listinfo/logicmail-users
>
>
> -- 
> ----------------------------
>  Derek Konigsberg
>  dko...@lo...
> ----------------------------
>
> ------------------------------------------------------------------------------
> Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
> Finally, a world-class log management solution at an even better  
> price-free!
> Download using promo code Free_Logger_4_Dev2Dev. Offer expires
> February 28th, so secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsight-sfd2d
> _______________________________________________
> Logicmail-users mailing list
> Log...@li...
> https://lists.sourceforge.net/lists/listinfo/logicmail-users

Re: [Logicmail-users] Unable to open connection

[KwangErn L. <ke...@gm...>]

For what it's worth, I only use LogicMail via WIFI connection, and I don't
have any issues when connecting to the IMAP server.

But I notice that after awhile, the connection is dropped, and a quick
re-connect is inevitable.

Does LogicMail keep the connection alive in the background when Internet is
available?


KwangErn


2011/1/27 Hervé Philippe <her...@le...>

> Thank you Derek or your quick answer.
>
> You are right, battery-pull reset of the phone has exactly the same
> effect. It is a big progress because now, I can restart logicmail at
> any time without any download (I still have to confirm this point
> because just one experience). I didn't try "waiting a while" because
> the main advantage of LogicMail in my daily activities is "immediate
> response" ; I cannot "wait".
>
> Do you have any advice to fix this problem ?
>
> Regards
>
> Le 27 janv. 11 à 11:27, Derek Konigsberg a écrit :
>
> > I really don't think uninstalling/reinstalling could possibly have any
> > effect at all on this issue.  Just doing a battery-pull reset of the
> > phone will likely have the exact same effect.
> >
> > But I have run into issues in the past where I can't open non-BIS
> > network connections on my device.  (Its been a long time since I've
> > seen
> > this, and I'm guessing it was actually T-Mobile's fault.)  Usually
> > waiting a while or resetting the phone clears it up.
> >
> > The browser runs over the BIS network infrastructure, and uses a
> > completely different (and more reliable) approach to get online than
> > apps like LogicMail.
> >
> > -Derek
> >
> > On 01/26/2011 12:05 AM, Hervé Philippe wrote:
> >> Hello,
> >>
> >> I just bought a Blackberry bold (9780 bought in China where I am
> >> leaving) and I still don't know whether it's the best choice or the
> >> worst mistake.
> >> Hopefully, I discovered Logicmail and it is very convenient.
> >>
> >> I have a problem using Logicmail. When I download LogicMail
> >> (2.0.0.257
> >> for BB6) it perfectly works : no remark, I greatly appreciate it,
> >> excellent IMAP synchronisation with my mail server. However, after a
> >> limited time, I got the message "unable to open connection". I check
> >> the configuration and all the connections (edge, Wifi). Besides, my
> >> browser still runs very well.
> >>
> >> Each time, I erase Logicmail, download it one more time, and then it
> >> works ... for a limited time.
> >>
> >> All suggestions to fix the problem are welcomed.
> >>
> >> Regards,
> >>
> >>
> ------------------------------------------------------------------------------
> >> Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
> >> Finally, a world-class log management solution at an even better
> >> price-free!
> >> Download using promo code Free_Logger_4_Dev2Dev. Offer expires
> >> February 28th, so secure your free ArcSight Logger TODAY!
> >> http://p.sf.net/sfu/arcsight-sfd2d
> >> _______________________________________________
> >> Logicmail-users mailing list
> >> Log...@li...
> >> https://lists.sourceforge.net/lists/listinfo/logicmail-users
> >
> >
> > --
> > ----------------------------
> >  Derek Konigsberg
> >  dko...@lo...
> > ----------------------------
> >
> >
> ------------------------------------------------------------------------------
> > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
> > Finally, a world-class log management solution at an even better
> > price-free!
> > Download using promo code Free_Logger_4_Dev2Dev. Offer expires
> > February 28th, so secure your free ArcSight Logger TODAY!
> > http://p.sf.net/sfu/arcsight-sfd2d
> > _______________________________________________
> > Logicmail-users mailing list
> > Log...@li...
> > https://lists.sourceforge.net/lists/listinfo/logicmail-users
>
>
>
> ------------------------------------------------------------------------------
> Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
> Finally, a world-class log management solution at an even better
> price-free!
> Download using promo code Free_Logger_4_Dev2Dev. Offer expires
> February 28th, so secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsight-sfd2d
> _______________________________________________
> Logicmail-users mailing list
> Log...@li...
> https://lists.sourceforge.net/lists/listinfo/logicmail-users
>

Re: [Logicmail-users] Unable to open connection

[Derek K. <dko...@lo...>]

There were some issues with reopening a failed connection, which I fixed 
in 2.0.0.258.  (I just linked that to the OTA page last night.)

There are still some issues with keeping an IMAP connection open for a 
long period of time, since the IMAP IDLE handling currently does not 
work very well.  (Issues with how I'm polling the socket, and what 
server replies I'm handling.)  I'm actively working on fixing that, but 
its a lot of work, so it isn't finished yet.

However, LogicMail 2.0 is not currently designed to stay running in the 
background for a long period of time.  There are a lot of little things 
I need to do before that is a usable and reliable option.  (Handling 
repeated disconnects/reconnects automatically, checking multiple folders 
periodically, better notifications, better memory management, etc.)  I 
pushed some of the tasks to make that happen to 2.1.

-Derek

On 01/27/2011 02:26 AM, KwangErn Liew wrote:
> For what it's worth, I only use LogicMail via WIFI connection, and I
> don't have any issues when connecting to the IMAP server.
>
> But I notice that after awhile, the connection is dropped, and a quick
> re-connect is inevitable.
>
> Does LogicMail keep the connection alive in the background when Internet
> is available?
>
>
> KwangErn
>
>
> 2011/1/27 Hervé Philippe <her...@le...
> <mailto:her...@le...>>
>
>     Thank you Derek or your quick answer.
>
>     You are right, battery-pull reset of the phone has exactly the same
>     effect. It is a big progress because now, I can restart logicmail at
>     any time without any download (I still have to confirm this point
>     because just one experience). I didn't try "waiting a while" because
>     the main advantage of LogicMail in my daily activities is "immediate
>     response" ; I cannot "wait".
>
>     Do you have any advice to fix this problem ?
>
>     Regards
>
>     Le 27 janv. 11 à 11:27, Derek Konigsberg a écrit :
>
>      > I really don't think uninstalling/reinstalling could possibly
>     have any
>      > effect at all on this issue.  Just doing a battery-pull reset of the
>      > phone will likely have the exact same effect.
>      >
>      > But I have run into issues in the past where I can't open non-BIS
>      > network connections on my device.  (Its been a long time since I've
>      > seen
>      > this, and I'm guessing it was actually T-Mobile's fault.)  Usually
>      > waiting a while or resetting the phone clears it up.
>      >
>      > The browser runs over the BIS network infrastructure, and uses a
>      > completely different (and more reliable) approach to get online than
>      > apps like LogicMail.
>      >
>      > -Derek
>      >
>      > On 01/26/2011 12:05 AM, Hervé Philippe wrote:
>      >> Hello,
>      >>
>      >> I just bought a Blackberry bold (9780 bought in China where I am
>      >> leaving) and I still don't know whether it's the best choice or the
>      >> worst mistake.
>      >> Hopefully, I discovered Logicmail and it is very convenient.
>      >>
>      >> I have a problem using Logicmail. When I download LogicMail
>      >> (2.0.0.257
>      >> for BB6) it perfectly works : no remark, I greatly appreciate it,
>      >> excellent IMAP synchronisation with my mail server. However, after a
>      >> limited time, I got the message "unable to open connection". I check
>      >> the configuration and all the connections (edge, Wifi). Besides, my
>      >> browser still runs very well.
>      >>
>      >> Each time, I erase Logicmail, download it one more time, and then it
>      >> works ... for a limited time.
>      >>
>      >> All suggestions to fix the problem are welcomed.
>      >>
>      >> Regards,
>      >>
>      >>
>     ------------------------------------------------------------------------------
>      >> Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
>      >> Finally, a world-class log management solution at an even better
>      >> price-free!
>      >> Download using promo code Free_Logger_4_Dev2Dev. Offer expires
>      >> February 28th, so secure your free ArcSight Logger TODAY!
>      >> http://p.sf.net/sfu/arcsight-sfd2d
>      >> _______________________________________________
>      >> Logicmail-users mailing list
>      >> Log...@li...
>     <mailto:Log...@li...>
>      >> https://lists.sourceforge.net/lists/listinfo/logicmail-users
>      >
>      >
>      > --
>      > ----------------------------
>      >  Derek Konigsberg
>      > dko...@lo... <mailto:dko...@lo...>
>      > ----------------------------
>      >
>      >
>     ------------------------------------------------------------------------------
>      > Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
>      > Finally, a world-class log management solution at an even better
>      > price-free!
>      > Download using promo code Free_Logger_4_Dev2Dev. Offer expires
>      > February 28th, so secure your free ArcSight Logger TODAY!
>      > http://p.sf.net/sfu/arcsight-sfd2d
>      > _______________________________________________
>      > Logicmail-users mailing list
>      > Log...@li...
>     <mailto:Log...@li...>
>      > https://lists.sourceforge.net/lists/listinfo/logicmail-users
>
>
>     ------------------------------------------------------------------------------
>     Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
>     Finally, a world-class log management solution at an even better
>     price-free!
>     Download using promo code Free_Logger_4_Dev2Dev. Offer expires
>     February 28th, so secure your free ArcSight Logger TODAY!
>     http://p.sf.net/sfu/arcsight-sfd2d
>     _______________________________________________
>     Logicmail-users mailing list
>     Log...@li...
>     <mailto:Log...@li...>
>     https://lists.sourceforge.net/lists/listinfo/logicmail-users
>
>
>
>
> ------------------------------------------------------------------------------
> Special Offer-- Download ArcSight Logger for FREE (a $49 USD value)!
> Finally, a world-class log management solution at an even better price-free!
> Download using promo code Free_Logger_4_Dev2Dev. Offer expires
> February 28th, so secure your free ArcSight Logger TODAY!
> http://p.sf.net/sfu/arcsight-sfd2d
>
>
>
> _______________________________________________
> Logicmail-users mailing list
> Log...@li...
> https://lists.sourceforge.net/lists/listinfo/logicmail-users


-- 
----------------------------
  Derek Konigsberg
  dko...@lo...
----------------------------

Re: [Logicmail-users] Unable to open connection

[Jess H. <jes...@gm...>]

In message <4D4...@lo...>
          Derek Konigsberg <dko...@lo...> wrote:

> Just doing a battery-pull reset of the
> phone will likely have the exact same effect.

Is everyone aware of quickpull? -

http://appworld.blackberry.com/webstore/content/1300

Also does right-shift alt delete not work?

-- 
Jess Hampshire

Plain text emails with interleaved, trimmed replies please. (RFC 1855)