Thread: [Logicmail-users] Resource Consumption
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From: George S. <ge...@mh...> - 2010-10-28 18:15:50
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I'm running .220 on my blackberry storm and it's causing big problems. After a few uses, it can't connect. Other applications are affected as well. For example, the browser, weather bug, app world, etc. I had to pull my battery out and reset the device. This has happened twice now. Once with .217 and once with .220 George Sexton MH Software, Inc. 303 438-9585 www.mhsoftware.com |
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From: Derek K. <dko...@lo...> - 2010-10-28 20:34:13
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On Thu, 28 Oct 2010, George Sexton wrote: > I'm running .220 on my blackberry storm and it's causing big problems. After > a few uses, it can't connect. Other applications are affected as well. For > example, the browser, weather bug, app world, etc. > > I had to pull my battery out and reset the device. This has happened twice > now. Once with .217 and once with .220 With the title "Resource Consumption", are you reporting an observation or making an assumption as to the cause of an issue? I ask, because that subject is never referred back to in your description of the issue. Since I've never had this issue myself, I'd like to get a little bit more detail... - What BlackBerry OS version are you using? Have you upgraded recently? - Is this over WiFi, the carrier network, or both? - Are these a lot of successful connections, or a lot of failed connections before the issue happens? - What is your normal use of the app leading up to the issue? (i.e. connecting to one account, multiple accounts, receiving only, sending as well, etc.) - Are you fully quitting each time, or just backgrounding it? All the "other affected apps" you mention tend to connect to the network in a completely different way from LogicMail, and this problem sounds far more like some weird OS bug than an actual problem in my app. (yes, I've had strange data usage problems on my BB before, often fixed by OS upgrades, totally unrelated to LM) Of course its possible that there might be some cleanup issue on shutdown, or with a lot of failed connections, but its quite unlikely. -- ---------------------------- Derek Konigsberg dko...@lo... ---------------------------- |
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From: pierangelo r. <pr...@it...> - 2010-10-29 07:42:15
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Hi I use 1.9.1.216 on a Torch with OS 6. I use carrier connection and wifi too. Most of all is ok except html view. It load email header but, after a long time I get an error (some like (Uncaught exception : app logicmail (269) is not responding)...) and application is automatically stopped Thank you ciao piero p.s. I strongly suggest to add a refresh status and folder option with the application launch Pierangelo Rossi A.D. / Marketing Italsel srl Linkedin °Italsel is a BlackBerry Alliance Member° -----Messaggio originale----- Da: Derek Konigsberg [mailto:dko...@lo...] Inviato: giovedì 28 ottobre 2010 22.34 A: log...@li... Oggetto: Re: [Logicmail-users] Resource Consumption On Thu, 28 Oct 2010, George Sexton wrote: > I'm running .220 on my blackberry storm and it's causing big problems. After > a few uses, it can't connect. Other applications are affected as well. For > example, the browser, weather bug, app world, etc. > > I had to pull my battery out and reset the device. This has happened twice > now. Once with .217 and once with .220 With the title "Resource Consumption", are you reporting an observation or making an assumption as to the cause of an issue? I ask, because that subject is never referred back to in your description of the issue. Since I've never had this issue myself, I'd like to get a little bit more detail... - What BlackBerry OS version are you using? Have you upgraded recently? - Is this over WiFi, the carrier network, or both? - Are these a lot of successful connections, or a lot of failed connections before the issue happens? - What is your normal use of the app leading up to the issue? (i.e. connecting to one account, multiple accounts, receiving only, sending as well, etc.) - Are you fully quitting each time, or just backgrounding it? All the "other affected apps" you mention tend to connect to the network in a completely different way from LogicMail, and this problem sounds far more like some weird OS bug than an actual problem in my app. (yes, I've had strange data usage problems on my BB before, often fixed by OS upgrades, totally unrelated to LM) Of course its possible that there might be some cleanup issue on shutdown, or with a lot of failed connections, but its quite unlikely. -- ---------------------------- Derek Konigsberg dko...@lo... ---------------------------- ---------------------------------------------------------------------------- -- Nokia and AT&T present the 2010 Calling All Innovators-North America contest Create new apps & games for the Nokia N8 for consumers in U.S. and Canada $10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store http://p.sf.net/sfu/nokia-dev2dev _______________________________________________ Logicmail-users mailing list Log...@li... https://lists.sourceforge.net/lists/listinfo/logicmail-users |
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From: Derek K. <dko...@lo...> - 2010-10-29 10:20:07
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Please don't hijack unrelated message subjects, as its bad mailing-list etiquette. As such, I've re-titled this reply accordingly. I've seen this issue in the simulator, but you're the first to report it on an actual device. Its good to know that it happens on a real device, so fixing it will become higher priority for me. Here's the technical explanation... There are two APIs that can be used on a BlackBerry for displaying HTML content: BrowserField and BrowserField2. The original BrowserField API is all we have on OS 4.2 through 4.7, and is a complicated mess to figure out. It uses the older device web browser engine, and works just fine on OS 5.0 as well. I also took the time to implement this one, so this is what LogicMail currently uses. The new BrowserField2 API was introduced in OS 5.0, and is much cleaner and simpler to use. It uses the newer browser engine introduced in OS 4.6 (RIM loves to introduce things long before publishing an API), and the newest WebKit engine on OS 6.0. I haven't yet added BrowserField2 support to LogicMail, but it is on my to-do list. As you have discovered, the original BrowserField API simply does not work on OS 6.0. So my plan is to add BrowserField2 support for my OS 5.0 and 6.0 builds. Simply adding BrowserField2 support for just showing HTML content is actually pretty easy. I've done quick-and-dirty test versions of it locally already. The problem is figuring out how to get font sizing, layout, scrolling, etc, all to work cleanly on both OS 5.0 and 6.0 (which use different code under the covers). If I add BrowserField2 support this weekend (which I could), then it may have to be added in two phases: 1) Just add support so things work again 2) Clean up all the other issues with HTML message loading and display, add more configuration options, etc. (this will need to happen after I clean up the code that handles message loading, also on my to-do list) I hope that all made sense :-) -Derek On 10/29/2010 03:13 AM, pierangelo rossi wrote: > Hi > I use 1.9.1.216 on a Torch with OS 6. > I use carrier connection and wifi too. > Most of all is ok except html view. > It load email header but, after a long time I get an error (some like > (Uncaught exception : app logicmail (269) is not responding)...) and > application is automatically stopped > > Thank you ciao > piero > p.s. I strongly suggest to add a refresh status and folder option with the > application launch > > Pierangelo Rossi > A.D. / Marketing > Italsel srl > Linkedin > °Italsel is a BlackBerry™ Alliance Member° > -- ---------------------------- Derek Konigsberg dko...@lo... ---------------------------- |
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From: George S. <ge...@mh...> - 2010-10-29 21:24:18
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I don't know what to say. I've never seen my Blackberry do this before. Weatherbug couldn't connect, LogicMail would immediately fail on a connect, and the browser would issue an error about inadequate network coverage. This has never happened before. Re-Setting the unit solved the problem. Since I'm a Java programmer, one of the things I suspected is that LogicMail is consuming some resource, breaking all the other applications. The only thing that I noticed that was abnormal was I had to re-start LogicMail 3-4 times after the upgrade was installed before it would go past the splash screen. I can't get the error to replicate now. George Sexton MH Software, Inc. 303 438-9585 www.mhsoftware.com > -----Original Message----- > From: Derek Konigsberg [mailto:dko...@lo...] > Sent: Thursday, October 28, 2010 2:34 PM > To: log...@li... > Subject: Re: [Logicmail-users] Resource Consumption > > On Thu, 28 Oct 2010, George Sexton wrote: > > I'm running .220 on my blackberry storm and it's causing big > problems. After > > a few uses, it can't connect. Other applications are affected as > well. For > > example, the browser, weather bug, app world, etc. > > > > I had to pull my battery out and reset the device. This has happened > twice > > now. Once with .217 and once with .220 > > With the title "Resource Consumption", are you reporting an observation > or > making an assumption as to the cause of an issue? I ask, because that > subject is never referred back to in your description of the issue. > > Since I've never had this issue myself, I'd like to get a little bit > more > detail... > > - What BlackBerry OS version are you using? Have you upgraded > recently? > - Is this over WiFi, the carrier network, or both? > - Are these a lot of successful connections, or a lot of failed > connections before the issue happens? > - What is your normal use of the app leading up to the issue? (i.e. > connecting to one account, multiple accounts, receiving only, sending > as > well, etc.) > - Are you fully quitting each time, or just backgrounding it? > > All the "other affected apps" you mention tend to connect to the > network > in a completely different way from LogicMail, and this problem sounds > far > more like some weird OS bug than an actual problem in my app. (yes, > I've > had strange data usage problems on my BB before, often fixed by OS > upgrades, totally unrelated to LM) > > Of course its possible that there might be some cleanup issue on > shutdown, > or with a lot of failed connections, but its quite unlikely. > > -- > ---------------------------- > Derek Konigsberg > dko...@lo... > ---------------------------- > > ----------------------------------------------------------------------- > ------- > Nokia and AT&T present the 2010 Calling All Innovators-North America > contest > Create new apps & games for the Nokia N8 for consumers in U.S. and > Canada > $10 million total in prizes - $4M cash, 500 devices, nearly $6M in > marketing > Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi > Store > http://p.sf.net/sfu/nokia-dev2dev > _______________________________________________ > Logicmail-users mailing list > Log...@li... > https://lists.sourceforge.net/lists/listinfo/logicmail-users |
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From: Derek K. <dko...@lo...> - 2010-10-29 21:30:36
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There is nothing LogicMail can possibly magically do under the covers that would prevent those other applications from being able to connect. I have had strange connection issues on my BB in the past, totally unrelated, and a combination of T-Mobile network upgrades and phone OS updates have generally reduced them (basically, "3G, 5 bars, no data passes") If its failing to get past the splash screen, that may be a completely different issue. I'd suggest two things: 1) Make sure the application's permissions aren't abnormally restricted (this is deep in the Applications list of the BB config screen) 2) Try deleting the place on the device's filesystem where LogicMail stores its local message cache. Using the BB file manager, this could be one of the following possible places: - /Media Card/BlackBerry/logicmail - /Device Memory/home/user/logicmail (most devices only let 3rd party apps write to the media card, but the Storm may be an exception to that) -Derek On 10/29/2010 05:24 PM, George Sexton wrote: > I don't know what to say. I've never seen my Blackberry do this before. > Weatherbug couldn't connect, LogicMail would immediately fail on a connect, > and the browser would issue an error about inadequate network coverage. This > has never happened before. Re-Setting the unit solved the problem. Since I'm > a Java programmer, one of the things I suspected is that LogicMail is > consuming some resource, breaking all the other applications. > > The only thing that I noticed that was abnormal was I had to re-start > LogicMail 3-4 times after the upgrade was installed before it would go past > the splash screen. I can't get the error to replicate now. > > George Sexton > MH Software, Inc. > 303 438-9585 > www.mhsoftware.com > > >> -----Original Message----- >> From: Derek Konigsberg [mailto:dko...@lo...] >> Sent: Thursday, October 28, 2010 2:34 PM >> To: log...@li... >> Subject: Re: [Logicmail-users] Resource Consumption >> >> On Thu, 28 Oct 2010, George Sexton wrote: >>> I'm running .220 on my blackberry storm and it's causing big >> problems. After >>> a few uses, it can't connect. Other applications are affected as >> well. For >>> example, the browser, weather bug, app world, etc. >>> >>> I had to pull my battery out and reset the device. This has happened >> twice >>> now. Once with .217 and once with .220 >> >> With the title "Resource Consumption", are you reporting an observation >> or >> making an assumption as to the cause of an issue? I ask, because that >> subject is never referred back to in your description of the issue. >> >> Since I've never had this issue myself, I'd like to get a little bit >> more >> detail... >> >> - What BlackBerry OS version are you using? Have you upgraded >> recently? >> - Is this over WiFi, the carrier network, or both? >> - Are these a lot of successful connections, or a lot of failed >> connections before the issue happens? >> - What is your normal use of the app leading up to the issue? (i.e. >> connecting to one account, multiple accounts, receiving only, sending >> as >> well, etc.) >> - Are you fully quitting each time, or just backgrounding it? >> >> All the "other affected apps" you mention tend to connect to the >> network >> in a completely different way from LogicMail, and this problem sounds >> far >> more like some weird OS bug than an actual problem in my app. (yes, >> I've >> had strange data usage problems on my BB before, often fixed by OS >> upgrades, totally unrelated to LM) >> >> Of course its possible that there might be some cleanup issue on >> shutdown, >> or with a lot of failed connections, but its quite unlikely. >> >> -- >> ---------------------------- >> Derek Konigsberg >> dko...@lo... >> ---------------------------- >> >> ----------------------------------------------------------------------- >> ------- >> Nokia and AT&T present the 2010 Calling All Innovators-North America >> contest >> Create new apps& games for the Nokia N8 for consumers in U.S. and >> Canada >> $10 million total in prizes - $4M cash, 500 devices, nearly $6M in >> marketing >> Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi >> Store >> http://p.sf.net/sfu/nokia-dev2dev >> _______________________________________________ >> Logicmail-users mailing list >> Log...@li... >> https://lists.sourceforge.net/lists/listinfo/logicmail-users > > > > ------------------------------------------------------------------------------ > Nokia and AT&T present the 2010 Calling All Innovators-North America contest > Create new apps& games for the Nokia N8 for consumers in U.S. and Canada > $10 million total in prizes - $4M cash, 500 devices, nearly $6M in marketing > Develop with Nokia Qt SDK, Web Runtime, or Java and Publish to Ovi Store > http://p.sf.net/sfu/nokia-dev2dev > _______________________________________________ > Logicmail-users mailing list > Log...@li... > https://lists.sourceforge.net/lists/listinfo/logicmail-users -- ---------------------------- Derek Konigsberg dko...@lo... ---------------------------- |
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