Unable to login to lotus notes

Marcus
2010-08-27
2013-04-29
1 2 > >> (Page 1 of 2)
  • Marcus

    Marcus - 2010-08-27

    This will be a great tool - as it will allow me to stop working with 2 calendars….

    Unfortunately I get the below listed error message - I already have tried to re-register the nlsxbe.dll but this has not solved the problem…

    Any ideas - my client using Notes 8.5 w/o the webmail option….

    Thanks in advance for any help
    Error:
    08-27-2010 03:37:07.668  Running CalSync 1.5.2647
    08-27-2010 03:37:07.678  Logging in to Google Calendar
    08-27-2010 03:37:07.679  Logging in to Lotus Notes
    08-27-2010 03:37:07.680   Domino.NotesSession Created
    08-27-2010 03:37:07.681   Exception ocurred
    08-27-2010 03:37:07.682   System.Runtime.InteropServices.COMException (0x80040FA0): Notes-Fehler: ID-Datei konnte nicht geöffnet werden
       bei Domino.NotesSessionClass.Initialize(String pPassword)
       bei CalSync.NotesService.ConnectToNotes(Boolean firstTime, String password, String serverName, String mailFile)
    08-27-2010 03:37:07.684  Unable to login to Lotus Notes.
    08-27-2010 03:37:07.685  Please check your Lotus Notes password/server/mailfile
    08-27-2010 03:37:08.447  Successfully logged into Google!
    08-27-2010 03:37:08.450  Retrieving List of Google Calendars
    08-27-2010 03:37:08.453  Google Calendars Retrieved

     
  • lidsinker

    lidsinker - 2010-08-27

    It looks like it can't find your ID file.  Is your Notes.ini file in the same folder as your ID file?

     
  • Marcus

    Marcus - 2010-08-28

    How can I identify the ID file - after which file type I have to search?

    Thanks for your support

     
  • lidsinker

    lidsinker - 2010-08-28

    The extension is .ID.

     
  • Marcus

    Marcus - 2010-08-30

    @lidsinker

    I have found two folders in which I have a notes ini and my ID-File:
    C:\Users\schamude\AppData\Local\IBM\Lotus
    C:\ProgramData\Notes\Data

    Both ID Files show the same date - the notes.ini in the folder C:\ProgramData\Notes\Data seems to be the latest one…

    So any other ideas what can cause the problem?

    Thanks….

     
  • lidsinker

    lidsinker - 2010-08-30

    We can identify exactly which ID notes uses by opening Lotus Notes and going to File -> Security -> User Security.  Note the path in the 'ID File' field.   This is the ID File that Lotus Notes is using.  Now look in the directory of that ID file and check if there is a Notes.ini file.  If there is, open it up and check the KeyFileName field to see if the file listed there is the correct ID file.

    Do you use single sign-on for Notes or do you type in a password.

     
  • Marcus

    Marcus - 2010-08-30

    @lidsinker

    I have checked the path like you have suggested - the path used by Notes is C:\ProgramData\Notes\Data.
    In the Notes ini file the right ID is listed…

    I'm using single sign-on…

    Thanks for your support

     
  • lidsinker

    lidsinker - 2010-08-30

    Does your account have Administrator privileges?  If not, can you try running CalSync as an Administrator?

     
  • Marcus

    Marcus - 2010-08-30

    @lidsinker

    Unfortunately I don't have Admin privileges on my account and our IT people are not so cooperative that they will allow me to run CalSync as admin :-(

    So I fear that I have to live with "manual sync" by typing every appointment parallel into google and notes :-(

    Anyway thank you for your support

    Eichhoernle

    I hate these crackberry addicted companies

     
  • lidsinker

    lidsinker - 2010-08-30

    I know what you mean…that's why I created CalSync.  Do you have the ability to create/modify files in the same directory as your ID file?  Have you tried running CalSync with Lotus Notes closed?

     
  • lidsinker

    lidsinker - 2010-08-30

    Had to delete my last post.  I left my password in the code.  Now you have my password in your email :).

    Try this.  Create a text document with the below code.

    Dim ns
    Set ns = CreateObject("Lotus.NotesSession")
    call ns.Initialize("password")
    

    Name the document test.vbs.  Open a command prompt and navigate to where you saved the document.  Then in the command prompt type 'cscript test.vbs'.  Hopefully you don't get any errors.  Let me know the results.

     
  • Marcus

    Marcus - 2010-08-30

    @lidsinker

    Yes I can create and modify files in the directory of my ID File

    I tried to run CalSync with Notes closed but get same error message

    I have now also tried "cscript test.vbs" with open and closed Notes but received both times the error message:
    "NotesSession: Notes-Error: not able to open ID-file" (this is translated from German)…

    Any other ideas?

    Tanks
    Eichhoernle

     
  • lidsinker

    lidsinker - 2010-08-30

    Can you check the following registry key?

    HKEY_LOCAL_MACHINE\Software\Lotus\Notes\MultiUser?

    Are you the only Lotus Notes user on your machine?

     
  • Marcus

    Marcus - 2010-08-31

    @lidsinker

    The value is: MultiUser REG_DWORD 0x00000000 (0)

    I'm  the only user who's using Notes on my client

     
  • lidsinker

    lidsinker - 2010-08-31

    Can you check if the path to the notes.ini file exists in the System's PATH environment variable?

     
  • Marcus

    Marcus - 2010-08-31

    @lidsinker

    How can I check this?

     
  • lidsinker

    lidsinker - 2010-08-31

    Open a command prompt and type the command below.  It will contain a lot of directories separated by a semicolon.  Check to see if the directory where your INI file and ID file are listed in the PATH variable.

    echo %PATH%
    
     
  • Marcus

    Marcus - 2010-09-01

    @lidsinker

    I have checked the PATH variable but the directory "C:\ProgramData\Notes\Data" is not listed….

    What should I do?

    Thanks
    Eichhoernle

     
  • lidsinker

    lidsinker - 2010-09-01

    1. Right click “My Computer” icon
    2. Choose “Properties” from context menu
    3. Click “Advanced” tab (“Advanced system settings” link in Vista)
    4. In the Edit windows, modify PATH by adding the location of the class to the value for PATH. Be sure to edit the System Variables instead of user variables.
    5. Add the path to your folder to the existing PATH variable separating paths with a semicolon.

    A system restart may be necessary before your computer recognizes the changes.

     
  • Marcus

    Marcus - 2010-09-01

    @lidsinker

    Unfortunately I do not have the required priveleg to change something in the "Advanced systems settings" :-(

    Seems that our IT has limited the user rights to a minimum :-(

    Do you have an idea for a kind of walkarround?

    Thanks Eichhoernle

     
  • lidsinker

    lidsinker - 2010-09-01

    You can try to copy your Notes.ini and ID file to one of the directories that are already in the PATH variable and then try to run CalSync.  I don't know if that will work.

     
  • Marcus

    Marcus - 2010-09-02

    @lidsinker

    When trying to copy the notes.ini and ID file to one of the folders I have to figure out that I do not have the privileg required to copy files in any of the folders listed in the PATH variable. I'm able to create a new folder at C:/ and copy the files into this folder but I'm not allowed to copy files dircet to C:/

    Any other ideas?

    Thanks
    Eichhoernle

     
  • lidsinker

    lidsinker - 2010-09-07

    Do you have access to create or copy files into the directory where your ID and INI files are?

     
  • Marcus

    Marcus - 2010-09-08

    @lidsinker

    Yes, I'm able to copy files into this directory

     
  • lidsinker

    lidsinker - 2010-09-08

    Try copying CalSync.exe and the n2gsync.dll into the same directory as your ID file and run it from there.  Maybe that will work.

     
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