Sort of on a side note... 

I've mentioned this before, but I have a paid annual support contract with Ubuntu if someone would like to use my company name to escalate this through the paid support channels, assuming the free routes are getting us nowhere.

I'm not sure how 3rd party repos fall into our support contract (we purchased it for commercial CUPS support because 12.04 has some outstanding printing issues with our software) however it may be a last resort avenue if nothing else is working?


On Wed, Jun 18, 2014 at 9:14 AM, Vesa <> wrote:
On 06/18/2014 03:54 PM, Israel wrote:
> Hi,
> SRU is very hard to do. (getting the Ubuntu package fixed in the repos)
> It takes a very long time, since they are overloaded with work.
> (i.e. may or may not happen)

Is there any other alternative? Can't we just, for example, push a
correct package as a regular "update" to the previous package?

I'd think it shouldn't be that hard to correct a broken package, and
let's make this clear here: the package that is currently in the Ubuntu
repos *does not work* - it's not just a question of "it's the wrong
version", it plain and simple doesn't work. There's constant reports of
crashes and all kinds of problems - it's just plain unusable.

I find it hard to believe that the Ubuntu packagers couldn't just
replace this package, when it's clear that it's not working correctly.

Have they responded anything to the email you sent them?

> Utopic already has a better version in it.

That's beside the point. Trusty is the LTS version, and the version in
Trusty is the one that most people are going to get. Not only Ubuntu
users, but users of all distros who use Ubuntu repos, such as Mint 17,
Kubuntu, etc... most people use the LTS version because it means they
don't have to bother with updates for the next 2-5 years, and especially
people who are new to Linux tend to use the "safer" LTS version - the
people for whom things like compiling and maybe even PPA's are not
necessarily options.

So you see that it's paramount that the package in Trusty gets fixed. I
can't believe it's been broken as long as it has... This thing is
seriously hurting the image of LMMS and potentially turning people away
from it.

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