Re: full dmesg - Re: Firewire errors with Freecom Hard Drive Quattro and linux kernel 3.13 rc8: fir
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bencollins
From: <pho...@ya...> - 2014-01-19 11:44:47
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Hello Stefan, thanks for getting back to me. I am currently away from work and the new 4gb Freecom disk, but will be back with the disk on Wednesday. I can and will do all the things you suggested. I can compile c without problems. I this laptop with the firewire port I am using two older Freecom Quattro disks (ones with USB 2.0 connector in contrast to the new one with USB 3.0), they do work fine without problems, it does not matter whether I connect them directly or if I daisy chain them. I have also used a Western Digital MyBook Studio disk (silver enclosure) with this particular laptop earlier without any problems. Could you recommend some very good firewire cables, a certain manufacturer maybe so that I could eliminate that potential problem? I currently got the cables supplied with the freecom and western digital drives, plus some from reichelt.de and some new delock ones bought from amazon. They all work fine with the older freecom drives, but not with the new 4tb freecom drive. I saw that I have a firewire port on another computer with an asus motherboard. I will try the freecom disk there next week too. On this google code webpage https://code.google.com/p/jujuutils/ is this requirement "package requires the new "Juju" FireWire stack.". Does the new kernel use that juju firewire stack ? Thanks Best regards > On Jan 15 pho...@ya... wrote: >>> I still do have the problems with my new Freecom Hard Drive on its >>> firewire port. Anyway, I thought I might try a new kernel to see if the >>> problems would go away. However the errors are still coming. > [...] > > Thanks for testing the most recent kernel. > > Overall it looks like a hardware problem to me, for example due to a poorly > designed circuit board in the Freecom Quattro. Some customer reviews of > the Freecom Quattro 3.0 at amazon.co.uk report unreliable operation via > FireWire (in contrast to USB or eSATA), especially when daisy-chained with > more FireWire devices, but also when attached alone. > > Some questions: > > You wrote earlier that you used older disks successfully. Did you use > them at the very same laptop? > > Please send the file /sys/bus/firewire/devices/fw?/config_rom which > corresponds with the Freecom Quattro. This is a binary file; if you want > you can transform it into a human-readable text before posting by means of > the script "crpp" from http://me.in-berlin.de/~s5r6/linux1394/utils/. > > Also, please generate a more verbose kernel log from a session with these > I/O errors, by running > sudo dd of=/sys/module/firewire_ohci/parameters/debug <<< 2 > before you attach the Freecom Quattro, then reproduce the I/O errors. > > Lastly, if you have the means to compile C programs on this laptop, it > would interesting to see the output of the program > lsfirewirephy > from https://code.google.com/p/jujuutils/. > |