Re: [Line6linux-devel] Opened a support ticket with Line6

[L. A. G. <agi...@sy...>]

On Thu, Nov 29, 2012 at 04:08:54PM +0100, "L. Alberto Giménez" wrote:
> El 28/11/2012 21:33, L. Alberto Giménez escribió:
> > Hi,
> >
> > I've just opened a support request with Line6. I'm trying to convince the to help us
> > to support their hardware on Linux.
> 
> Well, this is sad. After adding a message this morning to clarify the 
> 'reverse engineering stuff' as asked by Markus, now I can't see the 
> support ticket anymore.

Hey, after a couple of weeks, the ticket re-appeared with a support guy reply. It
said the standard 'Linux is not supported' and that the support tickets should be
used for problems using their supported systems.

The guy directed me to the feedback form. I resent the same text with the
modifications pointed out by Markus (i.e. change 'reverse-engineered' by 'used a USB
monitor'). I don't have any hope of getting a reply, but not doing anything at all
wouldn't mean a reply either :)

If you want, and/or if you have friends using Linux and owing a Line6 device, please
ask them to write to Line6. It may be futile, but it's better than not doing anything
at all.

I'll keep you updated!


Regards,
-- 
L. Alberto Giménez
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