Thread: [Line6linux-devel] Opened a support ticket with Line6

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Hi,

I've just opened a support request with Line6. I'm trying to convince the to help us
to support their hardware on Linux.

The full text is:

----------- 8< -------------------------------------------------
Hi,

I'm a happy POD HD 500 user, but my main operating system at home is Linux. In order
to use the full power of your awesome device, I'm forced to use a Windows operating
system.

I set up a poll for all HD users (http://line6.com/support/polls/1158), and as you
can see even with a relatively small sample, there's a good part of your customers
that would like to see their hardware supported under Linux systems.

I'm not asking that you do the work. That's the greatness of a community-driven
development model like Linux. There is a group of people willing to write the drivers
for you. Even an Edit 500-like software to take all the possible advantage of the
device.

But we need specs to be able to write a quality driver. Please think about it. A good
driver for Linux, at zero cost for you guys. There's even a generic "Driver Project"
that is coordinated by a key Kernel maintainer (please see
http://www.linuxdriverproject.org) if you want your hardare to be supported in Linux
but you don't know where to begin.

The Driver Project aims to work with the manufacturers in a good-for-you-good-for-us
relationship (the kernel developers write drivers for you and you will have a part of
your customers happier than ever).

Currently there is a reverse-engineered driver that works with old hardware (latest
supported POD is the HD300), but it doesn't support all features, and it's quite hard
to support new devices.

Please, think about it. You can be the first top-notch professional music hardware
company that has its hardware supported in Linux out of the box. It may not mean a
lot for you now, but a lot of companies have embraced Linux and it was a very
positive step for them.

Please reply with any concerns you may have and we will see how can we tackle it so
your customers as well as you guys are satisfied with the solution.

Regards,
L. Alberto
----------- >8 -------------------------------------------------

I know that chances are that it gets ignored, but as my father always says, "you
already have the 'no'. It can't get any worse by asking".

And I think that we should tell all the Linux users that have a Line6 device to tell
them what they think. If we don't move, we will have no results. If we move and we
are ignored... well... we would have tried at least :)

So... hoping to get my hands dirty, but still not losing the hope that they may help
in the future.

Regards,
-- 
L. Alberto Giménez
JabberID agi...@ja...
GnuPG key ID 0x3BAABDE1

Thread: [Line6linux-devel] Opened a support ticket with Line6

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