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#89 Process manager, unable to run new process instance

2.1
closed-wont-fix
5
2024-08-01
2024-07-31
Jan Kristof
No

In Process Manager module, I'm not able to run new Process instance. Loged as admin with all write priviledge I got error: "This user is not authorized to perform this action".

Discussion

  • Johny Andrés Ortega Ruiz

    Hi Jan, for processes the users allowed to run them are those that appear in the process definition.

    For example, for the equipment purchase process, the users who can execute the process are those who are in the groups Engineering, Manager, Network Technician, Field Technician, Purchasing and Warehouse.

    Process definition actors

    Using the procmanager user in the example database 3, the process and all its activities could be run.

     

    Last edit: Johny Andrés Ortega Ruiz 2024-07-31
  • Jan Kristof

    Jan Kristof - 2024-08-01

    Hi Johny, you are right. My mistake. I would blame missing user manual for this module. :)

     
    • Charles Edward Bedon Cortazar

      Hello Jan,
      Sorry about that. The Process Manager is a fairly complex module that's been used in several customer projects, but was not initially to be made available to the public. In the end we left it more as a way to showcase its basic capabilities, rather than something usable from the end user perspective (in a real world scenario, after designing the process, you have to create the interfaces per activity, manage the events properly and create connectors to 3rd party platforms, and that requires a lot of customization).

       
  • Charles Edward Bedon Cortazar

    • labels: --> process manager
    • status: open --> closed-wont-fix
    • assigned_to: Johny Andrés Ortega Ruiz
     

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