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#14 windows 7 not recognizing my yubikey

2.0
open
Ben
None
2014-12-24
2014-12-16
gdg13
No

Running windows 7 64 bit with all the latest patches.
yubikey neo, brand new, in OTP+U2F mode.
U2F works. Trying to get challenge/response working on this computer with neo.
I have it working on a windows7 64 bit laptop with no problem, but not on this desktop computer.
All the latest versions of keepass, keechallenge, and yubico software.

The problem I get is when it asks me to plug in the yubikey to press the button, it keeps showing "Unable to connect to yubikey", no matter how many times I plug/unplug the key or press Retry.

Discussion

  • gdg13

    gdg13 - 2014-12-16

    Also, the U2F functionality works on the desktop with no problem.

     
  • Ben

    Ben - 2014-12-24

    This ticket appears to be the same problem as ticket #12. Please try the new version (1.3) and see if it helps. Otherwise please take a look at the discussion over there for the latest updates to this issue.

     

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