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Sound only on speakers, not on the phone

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Bali
2009-11-29
2013-04-30
  • Bali

    Bali - 2009-11-29

    Hi,

    I tried to use my Yealink Telbox under Ubuntu 9.10 and 9.04; for both the result is the same: the sound is coming out only from the speakers, not from the DECT phone plugged on the box. From the phone I can dial a number but I cannot speak and hear anything.
    But I am not very suprised because on the sound preference of skype I cannot choose the VOIP USB in the menu for the speakers and microphone. I can only choose from my internal audio card (Pulse Audio Server (local)).

    For information this is my cat /proc/asound/cards:

    0 : HDA-Intel - HDA Intel
                          HDA Intel at 0xe1280000 irq 16
    1 : USB-Audio - VOIP USB Phone          
                          Yealink Network Technology Ltd. VOIP USB Phone

    Any help please, I really would like to make this box working.
    Thanks in advance!

     
  • ClareOldie

    ClareOldie - 2009-11-29

    Maybe the Ubuntu forums would be a better place to get information about this.
    The problem is connected with the Ubuntu audio setup.
    I had a similar problem on PCLOS KDE4 and uninstalled pulse to allow Skype to use other devices.
    There are most likely other solutions for Ubuntu ….

     
  • Simon_6162

    Simon_6162 - 2009-11-30

    You should be able to use somthing like pavucontrol when skype is in a call to move the audio input and output between physical devices. I have no idea if my volums controls will still work though. Let me know how you get on.

    Simon

     
  • Bali

    Bali - 2009-12-14

    Hi,

    Thanks for your help and advices.
    It appears that this problem is coming from pulse audio.
    I tried some tricks obtained on pulse audio wiki to solve my problem, but it doesn't work.
    I am now tired to spend my evenings and week end to install diferrents distro/ versions of linux to solve that issue.
    I will try  last option: put Ubuntu 7.10 (very old, no excited to work with that), as some people reported it works.
    If again it don't works for me: I will give up: i lost too much time already.

    Regards.

     
  • Simon_6162

    Simon_6162 - 2009-12-14

    What is your exact problem, is it still just you get no sound out of the box ?

    Can you not just drop back a version of skype, so that you can use the alsa version?

     
  • jan2010

    jan2010 - 2010-04-09

    I have the same problem with sound - It is in speakers not in phone.
    in B2k controller I have:
    USB Device Found (from telbox)
    Please sign into Skype and click refresh in the contacts tab: Skype ERROR 68
    USBB2K 2.08 Bus 001/007 DeviceVersion: B2Kv2  Serial: 20 05 04 11 00 00 00 00 00 01 f7 (from telbox)
    If I try to change volume in B2k controller I get:
    amixer: Unable to find simple control 'Mic',1
    amixer: Unable to find simple control 'PCM',1
    cat /proc/asound/cards  logs:
    0 : VIA8233 - VIA 8233-Pre
                          VIA 8233-Pre with ICE1232 at 0xd400, irq 10
    1 : USB-Audio - VOIP USB Phone          
                          Yealink Network Technology Ltd. VOIP USB Phone
    In Skype options/ sound devices  I put  .USB audio hw(1.0)
    In //proc/asound/card/id is  default.
    In //proc/asound/card1/oss_mixer is
    VOLUME "" 0
    BASS "" 0
    TREBLE "" 0
    SYNTH "" 0
    PCM "PCM" 0
    SPEAKER "" 0
    LINE "" 0
    MIC "Mic" 0
    CD "" 0
    IMIX "" 0
    ALTPCM "" 0
    RECLEV "" 0
    IGAIN "" 0
    OGAIN "" 0
    LINE1 "" 0
    LINE2 "" 0
    LINE3 "" 0
    DIGITAL1 "" 0
    DIGITAL2 "" 0
    DIGITAL3 "" 0
    PHONEIN "" 0
    PHONEOUT "" 0
    VIDEO "" 0
    RADIO "" 0
    MONITOR "" 0
    The test sound in hardware sound of YAST is working. I thing, the problem is in configuration of ALSA. What  B2k prerequisite in Alsa configuration?

     
  • jan2010

    jan2010 - 2010-04-09

    If I tested ECHO/sound test service, sound went in speakers, MIC was correct from phone.
    So I tested other sound devices and it works!
    Now I have:
    MIC:  USB audio  (hw 1.0)
    Speakers: USB Audio default audio device, card=default
    I use SUSE 11.2 with  XFCE desktop.  I re-install system from SUSE 11.2 Gnome. I couldn't  solve this problem with Pulse Audio.

     

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