Quality Assurance

Quality Assurance

Quality Analysts

• Up to two quality analysts can be assigned to a card.
• Warning given if in a Quality Assurance (QA) column but no quality analyst assigned.

Each card can be assigned up to two owners, up to two reviewers and up to two quality analysts, thereby assisting with either pair programming or pseudo team members such as the current incumbent of the service support liason role.

When assigning a quality analyst to a card, the quality analyst’s names are placed in order of least busy to most busy, with a card count after their name, thereby allowing the least busy team member to be more likely chosen. When a card reaches a QA state, the owner and quality analyst effectively switch roles, with the quality analyst requested to work on the card and the owner a passive observer. As a quality analyst, you can see what work is heading your way as such cards appear greyed out in the states preceding a QA state.