From: <jbo...@li...> - 2005-09-13 10:54:22
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Author: mla...@jb... Date: 2005-09-13 06:54:14 -0400 (Tue, 13 Sep 2005) New Revision: 1093 Added: trunk/labs/jbossweb/xdocs/resources/mail.xml Modified: trunk/labs/jbossweb/xdocs/project.xml trunk/labs/jbossweb/xdocs/resources/project.xml Log: Added mail.xml Modified: trunk/labs/jbossweb/xdocs/project.xml =================================================================== --- trunk/labs/jbossweb/xdocs/project.xml 2005-09-13 09:54:48 UTC (rev 1092) +++ trunk/labs/jbossweb/xdocs/project.xml 2005-09-13 10:54:14 UTC (rev 1093) @@ -14,6 +14,7 @@ <menu name="Resources"> <item name="FAQ" href="resources/faq.html"/> <item name="Tutorial" href="resources/tut.html"/> + <item name="Mailing Lists" href="resources/mail.html"/> </menu> <menu name="News"> <item name="News & Status" href="news/2005.html"/> Added: trunk/labs/jbossweb/xdocs/resources/mail.xml =================================================================== --- trunk/labs/jbossweb/xdocs/resources/mail.xml 2005-09-13 09:54:48 UTC (rev 1092) +++ trunk/labs/jbossweb/xdocs/resources/mail.xml 2005-09-13 10:54:14 UTC (rev 1093) @@ -0,0 +1,174 @@ +<?xml version="1.0"?> +<!DOCTYPE document [ + <!ENTITY project SYSTEM "project.xml"> +]> +<document url="mail.html"> + + &project; + + <properties> + <author email="mla...@jb...">Mladen Turk</author> + <title>Mailing lists</title> + </properties> + +<body> + +<section name="Apache Tomcat"> +<br/> +<subsection name="Tomcat User List"> +<p> +This is the list where users of Tomcat meet and discuss issues. Developers are +also expected to be lurking on this list to offer support to users of Tomcat. +<ul> +<li><a href="mailto:tom...@ja...">Subscribe</a></li> +<li><a href="mailto:tom...@ja...">Unsubscribe</a></li> +<li><a href="http://mail-archives.eu.apache.org/mod_mbox/jakarta-tomcat-user/">Archive</a></li> +</ul> +</p> +</subsection> +<subsection name="Tomcat Developer List"> +<p> +This is the list where participating developers of the Tomcat Servlet Container +meet and discuss issues, code changes/additions, etc. Subscribers to this list +get notices of each and every code change, build results, testing notices, etc. +Do not send mail to this list with usage questions or configuration problems -- +that's what tomcat-user is for. +<ul> +<li><a href="mailto:tom...@ja...">Subscribe</a></li> +<li><a href="mailto:tom...@ja...">Unsubscribe</a></li> +<li><a href="http://mail-archives.eu.apache.org/mod_mbox/jakarta-tomcat-dev/">Archive</a></li> +</ul> +</p> +</subsection> +</section> +<section name="Mailing Lists - Guidelines"> + +<p>A mailing list is an electronic discussion forum that anyone can +subscribe to. When someone sends an email message to the mailing list, +a copy of that message is broadcast to everyone who is subscribed to +that mailing list. Mailing lists provide a simple and effective +communication mechanism. With potentially thousands of subscribers, +there is a common set of etiquette guidelines that you should observe. +Please keep on reading. +</p> + + +<p> +<strong> + Respect the mailing list type +</strong><br/> + There are generally two types of lists. +</p> + +<p> +<ul> + <li> + The "User" lists where you can send questions and comments about + configuration, setup, usage and other "user" types of questions. + </li> + <li> + The "Developer" lists where you can send questions and + comments about the actual software source code and general + "development" types of questions. + </li> +</ul> +</p> + +<p>Some questions are appropriate for posting on both the "user" and +the "developer" lists. In this case, pick one and only one. Do not +cross post.</p> + +<p>Asking a configuration question on the developers list is frowned +upon because developers' time is as precious as yours. By contacting +them directly instead of the user base you are abusing resources. In +fact, it is unlikely that you will get a quicker answer, if at +all.</p> + +<p> +<strong> + Join the lists that are appropriate for your discussion. +</strong><br/> +Please make sure that you are joining the list that is appropriate for the +topic or product that you would like to discuss. For example, +please do not join the Regexp mailing list and ask questions about Tomcat. +Instead, you should join the Tomcat User list and ask your questions +there. +</p> + +<p> +<strong> + Ask smart questions. </strong><br/> + +Every volunteer project obtains its strength from the people involved +in it. You are welcome to join any of our mailing lists. You can +choose to lurk, or actively participate; it's up to you. The level of +community responsiveness to specific questions is generally directly +proportional to the amount of effort you spend formulating your +question. Eric Raymond and Rick Moen have even written an essay entitled <a +href="http://www.catb.org/~esr/faqs/smart-questions.html">"<b>Asking +Smart Questions</b>"</a> precisely on this topic. Although somewhat +militant, it is definitely worth reading.<br/> +<b>Note</b>: Please do NOT send your Java problems to the two authors. They welcome feedback on the FAQ's contents, but are simply not a Java help resource. Follow the essay's advice and <a href="http://www.catb.org/~esr/faqs/smart-questions.html#forum">choose your forum</a> carefully. +</p> + +<p> +<strong> + Keep your email short and to the point. +</strong><br/> +If your email is more than about a page of text, chances are that it +won't get read by very many people. It is much better to try to pack a +lot of informative information (see above about asking smart questions) +into as small of an email as possible. If you are replying to a previous +email, it is a good idea to only quote the parts that you are replying +to and to remove the unnecessary bits. This makes it easier for people +to follow a thread as well as making the email archives easier to search +and read. +</p> + +<p> +<strong> + Do your best to ensure that you are not sending HTML or + "Stylelized" email to the list. +</strong><br/> +If you are using Outlook or Outlook Express or Eudora, chances are that +you are sending HTML email by default. There is usually a setting that +will allow you to send "Plain Text" email. If you are using Microsoft +products to send email, there are several bugs in the software that +prevent you from turning off the sending of HTML email. +</p> + +<p> +<strong> + Watch where you are sending email. +</strong><br/> +The majority of our mailing lists have set the Reply-To to go back to the +list. That means that when you Reply to a message, it will go to the list +and not to the original author directly. The reason is because it helps +facilitate discussion on the list for everyone to benefit from. Be careful +of this as sometimes you may intend to reply to a message directly to someone +instead of the entire list. +<em> +The appropriate contents of the Reply-To header is an age-old debate that +should not be brought up on the mailing lists. You can +examine opposing points of view +<a href="http://www.unicom.com/pw/reply-to-harmful.html">condemning</a> +our convention and +<a href="http://www.metasystema.org/essays/reply-to-useful.mhtml"> +condoning</a> +it. Bringing this up for debate on a mailing list will add nothing +new and is considered off-topic. +</em> +</p> + +<p> +<strong> + Do not cross post messages. +</strong><br/> +In other words, pick a mailing list and send your messages to that mailing +list only. Do not send your messages to multiple mailing lists. The reason is +that people may be subscribed to one list and not to the other. Therefore, +some people will only see part of the conversation. +</p> +</section> +</body> +</document> Modified: trunk/labs/jbossweb/xdocs/resources/project.xml =================================================================== --- trunk/labs/jbossweb/xdocs/resources/project.xml 2005-09-13 09:54:48 UTC (rev 1092) +++ trunk/labs/jbossweb/xdocs/resources/project.xml 2005-09-13 10:54:14 UTC (rev 1093) @@ -7,6 +7,7 @@ <menu name="Resources"> <item name="FAQ" href="faq.html"/> <item name="Tutorial" href="tut.html"/> + <item name="Mailing Lists" href="mail.html"/> </menu> <menu name="FAQ"> <item name="General" href="faq01.html"/> |