Re: [JBoss-dev] JIRA back online (was RE: JIRA Downtime/Upgrade at 8 PM EDT Today)

[Eric B. <eri...@jb...>]

Just wanted to update everyone... We have patched jira.jboss.com with
a fix prepared by Sohil that seems to have fixed the session hang issues.
It's been submitted for inclusion in the 3.6.3 release:

http://jira.atlassian.com/browse/JRA-10504

Please let us know if you see any more issues with hung connections.
We think this will solve the issues.

Also, I'd like to thank Ryan and Sohil for helping iron out the problems
today.  And to Sohil for finding this bug and making a patch in a matter
of hours, having never looked at the Jira src until lunch today... Truly
impressive.

Great work Sohil :)


> From: Eric Brown <eri...@jb...>
> Date: Wed, 28 Jun 2006 10:02:10 -0500
> To: The Core <Th...@jb...>, <jbo...@li...=
t>
> Cc: QA <qa...@jb...>, Ryan Campbell <rya...@jb...>
> Conversation: JIRA back online (was RE: JIRA Downtime/Upgrade at 8 PM EDT
> Today)
> Subject: Re: JIRA back online (was RE: JIRA Downtime/Upgrade at 8 PM EDT
> Today)
>=20
> We have run into a nasty bug in the latest JIRA that is causing
> session hangs for many people (seems to be related to JRA-10105
> here: http://jira.atlassian.com/browse/JRA-10105).  We're working
> this from several angles, including our support contract with
> Atlassian and will update everyone as soon as possible.
>=20
> Until we get a resolution, consider JIRA to be unstable (we'd
> take it down, but the bug only shows up under high load and we
> may have a way to reset the sessions on a cron for the short term)
> and make sure you are tracking changes made since last night so
> we can roll back the data in the event a quick resolution is not
> in site (we'll compare the DB's also, but it helps if we have
> a route list of effected issues, etc.).  If you can hold off on
> updates for a few hours while we figure out what our options are,
> please do.
>=20
> Sorry for the inconvenience and we'll update everyone ASAP.
>=20
>=20
>> From: Ryan Campbell <rya...@jb...>
>> Date: Tue, 27 Jun 2006 22:01:00 -0500
>> To: The Core <Th...@jb...>, <jbo...@li...urceforge.n=
et>
>> Cc: QA <qa...@jb...>
>> Conversation: JIRA back online (was RE: JIRA Downtime/Upgrade at 8 PM ED=
T
>> Today)
>> Subject: JIRA back online (was RE: JIRA Downtime/Upgrade at 8 PM EDT Tod=
ay)
>>=20
>> This is complete; the JIRA server is online.
>>=20
>> Please report any issues to jir...@jb...
>> <mailto:jir...@jb...>
>> .
>>=20
>> _____________________________________________
>> From: Ryan Campbell
>> Sent: Tuesday, June 27, 2006 8:15 AM
>> To: The Core; jbo...@li...
>> Cc: QA; IT Ops
>> Subject: JIRA Downtime/Upgrade at 8 PM EDT Today
>>=20
>> We are upgrading the JIRA instance to a faster box, and the latest versi=
on of
>> JIRA.  The main purpose of this upgrade is reduced downtime and improved
>> performance.
>>=20
>> JIRA will go down at 8 PM EDT.  It will remain offline until the migrati=
on is
>> complete.  I expect it to be back online early in the morning, EDT, and =
will
>> send out a notice once the new server is live.
>>=20
>> See below for the new features you can expect from this upgrade:
>>=20
>> http://confluence.atlassian.com/display/JIRA/JIRA+3.3+Release+Notes
>> <http://confluence.atlassian.com/display/JIRA/JIRA+3.3+Release+Notes>
>>=20
>> http://confluence.atlassian.com/display/JIRA/JIRA+3.4+and+3.4.1+Release+=
Notes
>>=20
<http://confluence.atlassian.com/display/JIRA/JIRA+3.4+and+3.4.1+Release+No=
te>>
s
>>>=20
>>=20
>> http://confluence.atlassian.com/display/JIRA/JIRA+3.5+Release+Notes
>> <http://confluence.atlassian.com/display/JIRA/JIRA+3.5+Release+Notes>
>>=20
>> http://confluence.atlassian.com/display/JIRA/JIRA+3.6+Release+Notes
>> <http://confluence.atlassian.com/display/JIRA/JIRA+3.6+Release+Notes>
>>=20
>> In addition to this, we will be deploying the Fisheye plugin for more
>> reliable
>> integration with CVS and SVN.
>>=20
>> As a note, this deployment will only include the =B3Release Notes Report=B2
>> custom
>> plugin.  The additional Global Reports (developer involvement, issues cl=
osed,
>> developers per project, etc) will be deployed at a later, to be determin=
ed
>> time.
>>=20
>> Thanks,
>>=20
>> Ryan Campbell
>>=20
>> QA Manager
>>=20
>> JBoss, a division of Red Hat
>=20