Custom Email Not Logging In

[Coder Austin]

Hello Everyone,

when I try to login with a hotmail email, like imstuck@hotmail.com, it works perfectly.

But If I try to login with my website custom email, for example myemail@some-site.com

I get this  exception

Mar 21, 2010 12:35:10 PM net.sf.jml.protocol.soap.SSO getTicketFromResponseXml
SEVERE: Login error 
java.lang.NullPointerException
    at net.sf.jml.protocol.soap.SSO.getTicketFromResponseXml(SSO.java:333)
    at net.sf.jml.protocol.soap.SSO.getTicket(SSO.java:308)
    at net.sf.jml.protocol.soap.SSO.getTicket(SSO.java:82)
    at net.sf.jml.protocol.incoming.IncomingUSR$1.run(IncomingUSR.java:287)
Mar 21, 2010 12:35:10 PM net.sf.jml.net.Session fireSessionEstablished
SEVERE: error firing events for sessionEstablished
java.lang.NullPointerException: Socket is null!
    at net.sf.jml.impl.BasicMessenger$MessengerSessionListener.sessionEstablished(BasicMessenger.java:307)
    at net.sf.jml.net.Session.fireSessionEstablished(Session.java:345)
    at net.sf.jml.net.Session.access$11(Session.java:341)
    at net.sf.jml.net.Session$1.run(Session.java:137)
    at java.lang.Thread.run(Unknown Source)

I don't understand why, any help?

thanks for any.

[James Lopez]

Are you sure that your password and mail spelled is right? Maybe even if it's ok an unusual char o something could be the problem… Anyway I'm using a non-Microsoft account and it's working fine.

[Coder Austin]

I am positive its correct, I will try switching the password so its just words and numbers though, thanks.